Violation Tracker

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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Current Parent Companies	Total Penalty $	Number of Records
Bank of America	$44,251,859,042	78
Wells Fargo	$11,542,492,252	60
JPMorgan Chase	$8,619,119,178	63
Meta Platforms Inc.	$5,840,065,054	8
Citigroup	$4,383,536,460	40
Volkswagen	$4,100,012,000	6
Ocwen Financial	$2,547,342,772	36
Dominion Energy	$2,528,657,182	6
Navient	$2,056,307,304	7
Alphabet Inc.	$1,767,975,000	23

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company	Current Parent	Current Parent Industry	Primary Offense Type	Year	Agency	Penalty Amount
Allegheny Power	FirstEnergy	utilities and power generation	consumer protection violation	2006	PA-PUC	$175,000
PPL Electric Utilities Corporation	PPL Corp.	utilities and power generation	consumer protection violation	2006	PA-PUC	$175,000
PPL Electric Utilities Corporation	PPL Corp.	utilities and power generation	consumer protection violation	2006	PA-PUC	$175,000
UGI UTILITIES, INC (Gas Division)	UGI Corp.	utilities and power generation	consumer protection violation	2004	PA-PUC	$750,000
PEPCO ENERGY SERVICES, INC.	Exelon	utilities and power generation	consumer protection violation	2002	PA-PUC	$48,000
Green Mountain Energy Company	NRG Energy	utilities and power generation	consumer protection violation	2022	PA-PUC	$156,000
Reliant Energy Retail Service, LLC	NRG Energy	utilities and power generation	consumer protection violation	2020	TX-PUC	$100,000
Centerpoint Energy Houston Electric, LLC	CenterPoint Energy	utilities and power generation	consumer protection violation	2020	TX-PUC	$250,000
Reliant Energy Retail Services, LLC	NRG Energy	utilities and power generation	consumer protection violation	2018	TX-PUC	$100,000
Engie Retail	Engie	utilities and power generation	consumer protection violation	2017	TX-PUC	$40,000
Direct Energy LP	NRG Energy	utilities and power generation	consumer protection violation	2017	TX-PUC	$70,000
Reliant Energy Retail Services, LLC	NRG Energy	utilities and power generation	consumer protection violation	2016	TX-PUC	$900,000
Oncor Electric Delivery Company LLC	Sempra Energy	utilities and power generation	consumer protection violation	2016	TX-PUC	$700,000
Centerpoint	CenterPoint Energy	utilities and power generation	consumer protection violation	2016	TX-PUC	$60,000
ONCOR	Sempra Energy	utilities and power generation	consumer protection violation	2016	TX-PUC	$21,000
Direct Energy	NRG Energy	utilities and power generation	consumer protection violation	2015	TX-PUC	$220,000
Xcel Energy dba Southwestern Public Service Company	Xcel Energy	utilities and power generation	consumer protection violation	2014	TX-PUC	$32,000
Just Energy Texas, LP	Just Energy Group	utilities and power generation	consumer protection violation	2014	TX-PUC	$164,000
Direct Energy	NRG Energy	utilities and power generation	consumer protection violation	2013	TX-PUC	$28,000
CPL Retail Energy, LP	NRG Energy	utilities and power generation	consumer protection violation	2011	TX-PUC	$18,000
TXU Energy Retail Company, LLC	Vistra Energy	utilities and power generation	consumer protection violation	2011	TX-PUC	$80,000
Green Mountain Energy Company	NRG Energy	utilities and power generation	consumer protection violation	2010	TX-PUC	$16,500
Just Energy Texas, LP	Just Energy Group	utilities and power generation	consumer protection violation	2010	TX-PUC	$17,250
Direct Energy LP	NRG Energy	utilities and power generation	consumer protection violation	2009	TX-PUC	$200,000
TXU Electric Delivery Company	Vistra Energy	utilities and power generation	consumer protection violation	2007	TX-PUC	$5,000,000
Green Mountain Energy Company	NRG Energy	utilities and power generation	consumer protection violation	2005	TX-PUC	$11,500
TXU Energy Retail Company LP	Vistra Energy	utilities and power generation	consumer protection violation	2004	TX-PUC	$530,000
TXU Energy Retail Company	Vistra Energy	utilities and power generation	consumer protection violation	2004	TX-PUC	$220,000
TXU Energy Retail Company	Vistra Energy	utilities and power generation	consumer protection violation	2004	TX-PUC	$29,000
San Diego Gas & Electric Co.	Sempra Energy	utilities and power generation	consumer protection violation	2022	CA-PUC	$59,441
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$89,880
San Diego Gas & Electric Co.	Sempra Energy	utilities and power generation	consumer protection violation	2022	CA-PUC	$53,602
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$46,377
Southern California Electric Co. et al.	Edison International	utilities and power generation	consumer protection violation	2022	CA-PUC	$38,199
Southern California Edison Co.	Edison International	utilities and power generation	consumer protection violation	2022	CA-PUC	$114,179
Southern California Edison Co.	Edison International	utilities and power generation	consumer protection violation	2022	CA-PUC	$97,315
Southern California Edison Co.	Edison International	utilities and power generation	consumer protection violation	2022	CA-PUC	$50,220
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$43,451
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$41,180
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$39,270
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$28,203
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$17,588
San Diego Gas & Electric Co. et al.	Sempra Energy	utilities and power generation	consumer protection violation	2022	CA-PUC	$6,842
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$133,102
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$135,515
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$59,027
San Diego Gas & Electric Co. et al.	Sempra Energy	utilities and power generation	consumer protection violation	2022	CA-PUC	$49,775
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$38,222
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$38,105
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$20,391
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$20,345
California Water Service Company	California Water Service Group	utilities and power generation	consumer protection violation	2022	CA-PUC	$19,420
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$12,563
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$9,245
Southern California Gas Co.	Sempra Energy	utilities and power generation	consumer protection violation	2022	CA-PUC	$78,652
Pacific Gas and Electric Co.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$70,346
California Water Service Company	California Water Service Group	utilities and power generation	consumer protection violation	2022	CA-PUC	$52,277
Pacific Gas and Electric Co.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$17,860
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$43,547
San Diego Gas & Electric Co.	Sempra Energy	utilities and power generation	consumer protection violation	2022	CA-PUC	$124,935
Southern California Edison Co.	Edison International	utilities and power generation	consumer protection violation	2022	CA-PUC	$103,001
Southern California Edison Co.	Edison International	utilities and power generation	consumer protection violation	2022	CA-PUC	$71,221
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$52,007
Pacific Gas and Electric Co.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$42,575
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$41,753
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$31,275
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$19,841
Pacific Gas and Electric Co. et al.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$8,342
Pacific Gas and Electric Co.	PG&E Corp.	utilities and power generation	consumer protection violation	2022	CA-PUC	$6,137
Washington Gas	AltaGas	utilities and power generation	utility service violation	2022	MD-PSC	$1,147,600
Minnesota Power	Allete	utilities and power generation	utility service violation	2022	MN-PUC	$4,482,456
Eversource	EverSource Energy	utilities and power generation	consumer protection violation	2022	CT-AG	$1,800,000
National Grid USA	National Grid	utilities and power generation	privacy violation	2022	private lawsuit-federal	$38,500,000
Atmos Energy	Atmos Energy	utilities and power generation	utility service violation	2022	CO-PUC	$5,000
PECO Energy Company	Exelon	utilities and power generation	utility service violation	2022	PA-PUC	$620,591
Dominion Energy Inc.	Dominion Energy	utilities and power generation	consumer protection violation	2020	private lawsuit-state	$320,000,000
SCANA Energy Marketing Inc.	Dominion Energy	utilities and power generation	consumer protection violation	2014	private lawsuit-federal	$6,500,000
South Carolina Electric & Gas	Dominion Energy	utilities and power generation	consumer protection violation	2019	private lawsuit-state	$2,200,000,000
Southern California Gas Company	Sempra Energy	utilities and power generation	consumer protection violation	2023	CA-PUC	$2,700,000
Southern California Gas Company	Sempra Energy	utilities and power generation	consumer protection violation	2023	CA-AG	$175,000
Aqua Pennsylvania Inc.	Essential Utilities Inc.	utilities and power generation	utility service violation	2023	PA-PUC	$33,500
Public Service Company of New Mexico	PNM Resources	utilities and power generation	consumer protection violation	2023	NM-AG	$115,000,000
Constellation New Energy	Constellation Energy Corporation	utilities and power generation	utility service violation	2023	CA-PUC	$2,705,408
Southern California Edison	Edison International	utilities and power generation	utility service violation	2023	CA-PUC	$58,000
EDF Industrial Power Services, LLC	EDF-Electricite de France	utilities and power generation	utility service violation	2023	CA-PUC	$50,490
SoCalGas	Sempra Energy	utilities and power generation	utility service violation	2023	CA-PUC	$2,700,000
Direct Energy	NRG Energy	utilities and power generation	utility service violation	2021	TX-PUC	$250,000
ONCOR	Sempra Energy	utilities and power generation	utility service violation	2021	TX-PUC	$239,000
CENTERPOINT	CenterPoint Energy	utilities and power generation	utility service violation	2022	TX-PUC	$210,000
NRG Texas Power LLC	NRG Energy	utilities and power generation	utility service violation	2022	TX-PUC	$100,000
Entergy	Entergy	utilities and power generation	utility service violation	2022	TX-PUC	$75,000
Just Energy	Just Energy Group	utilities and power generation	utility service violation	2022	TX-PUC	$60,000
AEP TEXAS	American Electric Power	utilities and power generation	utility service violation	2021	TX-PUC	$56,000
AEP SWEPCO	American Electric Power	utilities and power generation	utility service violation	2021	TX-PUC	$20,000
Entergy	Entergy	utilities and power generation	utility service violation	2022	TX-PUC	$20,000
JUUL Labs, Inc.	Juul Labs	tobacco	consumer protection violation	2021	NC-AG	$40,000,000
JUUL Labs, Inc.	Juul Labs	tobacco	consumer protection violation	2022	WA-AG	$22,500,000
JUUL Labs	Juul Labs	tobacco	consumer protection violation	2022	PA-AG	$38,800,000
JUUL Labs Inc.	Juul Labs	tobacco	consumer protection violation	2022	IA-AG	$5,000,000
R.J. Reynolds Tobacco Co.	British American Tobacco	tobacco	consumer protection violation	2016	private lawsuit-federal	$4,750,000
Juul Labs and Altria	Juul Labs	tobacco	consumer protection violation	2023	MN-AG	$60,500,000