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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent Industry sort iconPrimary Offense TypeYearAgencyPenalty Amount
Frontier Communications Corp. et al.Frontier Communicationstelecommunicationsconsumer protection violation2020MN-AG$750,000
Charter Communications, Inc.Charter Communicationstelecommunicationsconsumer protection violation2020WA-AG$995,060
Frontier Communications Corp. et al.Frontier Communicationstelecommunicationsconsumer protection violation2020WA-AG$900,000
Windstream Services II, LLCWindstreamtelecommunicationstelecommunications violation2020FCC$18,000
T-MobileT-Mobile UStelecommunicationstelecommunications violation2020FCC$200,000,000
Universal PicturesComcasttelecommunicationsprivacy violation2019private lawsuit-federal$19,225,515
Verizon WirelessVerizon Communicationstelecommunicationsprivacy violation2016private lawsuit-federal$4,000,000
CenturyLink, Inc.Lumen Technologiestelecommunicationstelecommunications violation2020FCC$500,000
AT&T Mobility National Accounts LLCAT&Ttelecommunicationsconsumer protection violation2021DC-AG$1,500,000
DIRECTV, LLCAT&Ttelecommunicationsconsumer protection violation2021CO-AG$1,022,000
Cricket Wireless, LLC and AT&T, Inc.AT&Ttelecommunicationsconsumer protection violation2021MD-AG$3,274,973
T-Mobile USA, Inc.T-Mobile UStelecommunicationsconsumer protection violation2021NY-NYCDCWP$406,000
T-Mobile USA, Inc.T-Mobile UStelecommunicationstelecommunications violation2021FCC$19,500,000
Assurance Wireless USA, (F/K/A Virgin Mobile USA, wholly owned by Sprint) (U-4327-C)T-Mobile UStelecommunicationsconsumer protection violation2021CA-PUC$41,686,931
TracFone Wireless, Inc.Verizon Communicationstelecommunicationsconsumer protection violation2015CA-PUC$10,000,000
MCIVerizon Communicationstelecommunicationsconsumer protection violation2006CA-PUC$3,300,000
Cingular WirelessAT&Ttelecommunicationsconsumer protection violation2004CA-PUC$12,140,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2004CA-PUC$4,836,000
SBC CommunicationsAT&Ttelecommunicationsconsumer protection violation2002CA-PUC$27,000,000
Qwest/LCILumen Technologiestelecommunicationsconsumer protection violation2002CA-PUC$20,340,000
Pacific BellAT&Ttelecommunicationsconsumer protection violation2001CA-PUC$25,550,000
Lumen TechnologiesLumen Technologiestelecommunicationstelecommunications violation2022FCC$75,000
AT&TAT&Ttelecommunicationstelecommunications violation2021FCC$460,000
Lumen TechnologiesLumen Technologiestelecommunicationstelecommunications violation2021FCC$3,800,000
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2021FCC$274,000
Verizon Florida LLCVerizon Communicationstelecommunicationsconsumer protection violation2009FL-PSC$125,000
IDT America, IncorporatedIDT Corp.telecommunicationsconsumer protection violation2005GA-PSC$33,000
BellSouthAT&Ttelecommunicationsutility service violation2001GA-PSC$7,000,000
AT&TAT&Ttelecommunicationsconsumer protection violation2001MI-PSC$15,000
CenturyLinkLumen Technologiestelecommunicationsconsumer protection violation2016ND-PSC$2,660,000
SPECTRUM NEW YORK METRO, LLC F/K/A TIME WARNER CABLE NEW YORK CITY LLCCharter Communicationstelecommunicationsconsumer protection violation2020NJ-BPU$156,000
Frontier Communications of New York, Inc.Frontier Communicationstelecommunicationsutility service violation2021NY-PSC$2,700,000
AlticeAltice USA Inc.telecommunicationsutility service violation2021NY-PSC$71,940,000
Charter CommunicationsCharter Communicationstelecommunicationsutility service violation2017NY-PSC$13,000,000
Verizon North Inc.Verizon Communicationstelecommunicationsutility service violation2008OH-PUC$250,000
SBC Ameritech OhioAT&Ttelecommunicationsutility service violation2002OH-PUC$8,200,000
CenturyLinkLumen Technologiestelecommunicationsconsumer protection violation2021PA-PUC$32,050
Verizon PAVerizon Communicationstelecommunicationsconsumer protection violation2013PA-PUC$20,050
Verizon North Inc.Verizon Communicationstelecommunicationsconsumer protection violation2009PA-PUC$5,000
VERIZON PENNSYLVANIA INCVerizon Communicationstelecommunicationsconsumer protection violation2005PA-PUC$50,000
VERIZON PENNSYLVANIA INCVerizon Communicationstelecommunicationsconsumer protection violation2002PA-PUC$199,000
VERIZON PENNSYLVANIA INCVerizon Communicationstelecommunicationsconsumer protection violation2000PA-PUC$16,000
Sprint Spectrum, L.P.T-Mobile UStelecommunicationsconsumer protection violation2008TN-PUC$80,000
BELLSOUTH TELECOMMUNICATIONS INCAT&Ttelecommunicationsconsumer protection violation2006TN-PUC$45,000
AT&T Communications of Texas, L.P.AT&Ttelecommunicationsconsumer protection violation2005TX-PUC$195,000
MCI WorldCom, Inc.Verizon Communicationstelecommunicationsconsumer protection violation2003UT-PSC$30,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2001VT-PUC$14,910
Qwest Corporation dba CenturyLink QCLumen Technologiestelecommunicationsutility service violation2016WA-UTC$2,854,750
CenturyTel of Inter Island, Inc. d/b/a CenturyLinkLumen Technologiestelecommunicationsutility service violation2015WA-UTC$50,000
AT&TAT&Ttelecommunicationsconsumer protection violation2008WA-UTC$300,000
Qwest CorporationLumen Technologiestelecommunicationsconsumer protection violation2002WA-UTC$3,200,000
Qwest CorporationLumen Technologiestelecommunicationsconsumer protection violation2000WA-UTC$1,000,000
AmeritechAT&Ttelecommunicationsutility service violation2000WI-PSC$10,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022CA-MULTI(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $69,000,000
ComcastComcasttelecommunicationsconsumer protection violation2022CO-AG$75,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$10,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$8,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$5,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$8,000
VerizonVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$6,000
VerizonVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$5,500
Verizon PAVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$5,000
Windstream CommunicationsWindstreamtelecommunicationstelecommunications violation2022FCC$1,200,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022FTC$69,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022CT-AG$60,000,000
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2022FCC$100,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022IN-AG$15,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022WI-AG$15,090,000
VonageEricssontelecommunicationsconsumer protection violation2022FTC$100,000,000
T-MobileT-Mobile UStelecommunicationsprivacy violation2022MULTI-AG$2,430,000
T-Mobile USA, Inc.T-Mobile UStelecommunicationsutility service violation2022CA-PUC$3,585,000
Frontier Communications Parent, Inc. et al.Frontier Communicationstelecommunicationsconsumer protection violation2022CT-AG$43,700,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2022IN-AG$15,000,000
CenturyLinkLumen Technologiestelecommunicationsutility service violation2022WA-UTC$226,000
Dish NetworkDISH Networktelecommunicationsprivacy violation2017private lawsuit-federal$61,000,000
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2022FCC$950,000
T-MobileT-Mobile UStelecommunicationsprivacy violation2022MULTI-AG$2,430,000
United Telephone Company of Pennsylvania LLC dba CenturyLinkLumen Technologiestelecommunicationsutility service violation2022PA-PUC$45,000
DirecTVAT&Ttelecommunicationsprivacy violation2023private lawsuit-federal$17,000,000
Cablevision Systems CorporationAltice USA Inc.telecommunicationsconsumer protection violation2019private lawsuit-federal$4,750,000
AT&T Mobility LLCAT&Ttelecommunicationsconsumer protection violation2021private lawsuit-federal$12,000,000
DirecTVAT&Ttelecommunicationsconsumer protection violation2023private lawsuit-federal$9,400,000
Comcast CorporationComcasttelecommunicationsconsumer protection violation2019private lawsuit-federal$15,500,000
Verizon Communications Inc.Verizon Communicationstelecommunicationsconsumer protection violation2013private lawsuit-federal$7,500,000
Verizon WirelessVerizon Communicationstelecommunicationsconsumer protection violation2015private lawsuit-federal$64,200,000
VerizonVerizon Communicationstelecommunicationsutility service violation2023PA-PUC$5,000
ComcastComcasttelecommunicationsutility service violation2023PA-PUC$12,000
GCI Communication Corp.Liberty Broadbandtelecommunicationstelecommunications violation2023FCC$42,000,000
Time Warner Cable Information Services (Massachusetts) LLCCharter Communicationstelecommunicationstelecommunications violation2023FCC$6,000
T-MobileT-Mobile UStelecommunicationsprivacy violation2023private lawsuit-federal$350,000,000
DOCOMO Pacific, Inc.Nippon Telegraph & Telephonetelecommunicationstelecommunications violation2023FCC$50,000
AT&T, Inc.AT&Ttelecommunicationsconsumer protection violation2023MD-AG$1,625,000
Cricket Wireless, LLCAT&Ttelecommunicationsconsumer protection violation2023MD-AG$1,625,000
DirecTV LLCAT&Ttelecommunicationsprivacy violation2023private lawsuit-federal$16,850,000
TracFoneVerizon Communicationstelecommunicationstelecommunications violation2023FCC$23,500,000
Lumen Technologies, Inc.Lumen Technologiestelecommunicationstelecommunications violation2023FCC$867,000
CenturyLink Communications LLCLumen Technologiestelecommunicationsconsumer protection violation2024WA-UTC$252,000
Bed Bath & BeyondBed Bath & Beyondretailingconsumer protection violation2015FTC$500,000
Nordstrom Inc.Nordstromretailingconsumer protection violation2015FTC$360,000
J.C. Penney Company Inc.J.C. Penneyretailingconsumer protection violation2015FTC$290,000
Amazon.com Inc.Amazon.comretailingconsumer protection violation2013FTC$455,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.