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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent Parent sort iconCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount
AlltelVerizon Communicationstelecommunicationsconsumer protection violation2006WV-AG$90,000
MCI WorldcomVerizon Communicationstelecommunicationsconsumer protection violation2002MULTI-AG$500,000
MCI WorldCom Communications, Inc.Verizon Communicationstelecommunicationstelecommunications violation2002CA-AG$8,500,000
MCI Worldcom Communications, Inc.Verizon Communicationstelecommunicationstelecommunications violation2003OR-AG$60,000
MCI Worldcom Inc.Verizon Communicationstelecommunicationsconsumer protection violation2002MO-AG$250,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2014MD-AG$1,700,000
Verizon CommunicationsVerizon Communicationstelecommunicationsconsumer protection violation2008NY-AG$375,000
Verizon Communications Inc.Verizon Communicationstelecommunicationstelecommunications violation2005NY-AG$75,000
Verizon Long Distance LLCVerizon Communicationstelecommunicationsconsumer protection violation2010WI-AG$190,000
Verizon New Jersey, Inc.Verizon Communicationstelecommunicationsconsumer protection violation2009NJ-AG$795,000
Verizon Select Services Inc. and Snyder CommunicationsVerizon Communicationstelecommunicationsconsumer protection violation2001FL-AG$3,100,000
Verizon WirelessVerizon Communicationstelecommunicationsconsumer protection violation2004MULTI-AG$1,666,666
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2015MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $16,000,000
Verizon WirelessVerizon Communicationstelecommunicationsconsumer protection violation2009FL-AG$1,500,000
Verizon WirelessVerizon Communicationstelecommunicationsconsumer protection violation2007NY-AG$1,150,000
AirTouch CellularVerizon Communicationstelecommunicationsconsumer protection violation2001CA-LACA$999,000
Verizon CommunicationsVerizon Communicationstelecommunicationstelecommunications violation2020FCC$48,318,750
TracFone Wireless, IncVerizon Communicationstelecommunicationstelecommunications violation2020FCC$6,013,000
Verizon Wireless Services, LLCVerizon Communicationstelecommunicationsconsumer protection violation2015CT-BKG$10,000
Verizon WirelessVerizon Communicationstelecommunicationsprivacy violation2016private lawsuit-federal$4,000,000
TracFone Wireless, Inc.Verizon Communicationstelecommunicationsconsumer protection violation2015CA-PUC$10,000,000
MCIVerizon Communicationstelecommunicationsconsumer protection violation2006CA-PUC$3,300,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2004CA-PUC$4,836,000
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2021FCC$274,000
Verizon Florida LLCVerizon Communicationstelecommunicationsconsumer protection violation2009FL-PSC$125,000
Verizon North Inc.Verizon Communicationstelecommunicationsutility service violation2008OH-PUC$250,000
Verizon PAVerizon Communicationstelecommunicationsconsumer protection violation2013PA-PUC$20,050
Verizon North Inc.Verizon Communicationstelecommunicationsconsumer protection violation2009PA-PUC$5,000
VERIZON PENNSYLVANIA INCVerizon Communicationstelecommunicationsconsumer protection violation2005PA-PUC$50,000
VERIZON PENNSYLVANIA INCVerizon Communicationstelecommunicationsconsumer protection violation2002PA-PUC$199,000
VERIZON PENNSYLVANIA INCVerizon Communicationstelecommunicationsconsumer protection violation2000PA-PUC$16,000
MCI WorldCom, Inc.Verizon Communicationstelecommunicationsconsumer protection violation2003UT-PSC$30,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$10,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$8,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$5,000
VERIZONVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$8,000
VerizonVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$6,000
VerizonVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$5,500
Verizon PAVerizon Communicationstelecommunicationsutility service violation2022PA-PUC$5,000
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2022FCC$100,000
Verizon WirelessVerizon Communicationstelecommunicationstelecommunications violation2022FCC$950,000
Verizon Communications Inc.Verizon Communicationstelecommunicationsconsumer protection violation2013private lawsuit-federal$7,500,000
Verizon WirelessVerizon Communicationstelecommunicationsconsumer protection violation2015private lawsuit-federal$64,200,000
VerizonVerizon Communicationstelecommunicationsutility service violation2023PA-PUC$5,000
TracFoneVerizon Communicationstelecommunicationstelecommunications violation2023FCC$23,500,000
SUEZ North America Inc.Veolia Groupwaste management and environmental servicestelecommunications violation2021FCC$104,000
ValeroValero Energyoil and gasconsumer protection violation2006CT-AG$20,085
UTZ Quality Foods, Inc.Utz Quality Foodsfood productsconsumer protection violation2019private lawsuit-federal$1,250,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2019CFPB$15,500,000
United Services Automobile AssociationUSAAfinancial servicesdiscriminatory practices (non-employment)2014MA-AG$50,000
United Services Automobile AssociationUSAAfinancial servicesconsumer protection violation2010MA-AG$25,000
United Services Automobile AssociationUSAAfinancial servicesconsumer protection violation2010MA-AG$2,300,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2003NY-AG$33,500
United Services Automobile Association et al.USAAfinancial servicesinsurance violation2016DE-INS$34,000
United Service Automobile Association et al.USAAfinancial servicesinsurance violation2019DE-INS$32,500
USAA Life Insurance Co.USAAfinancial servicesinsurance violation2007FL-OFR$22,500
USAA Life Insurance Co.USAAfinancial servicesinsurance violation2009FL-OFR$50,000
United Services Automobile AssociationUSAAfinancial servicesinsurance violation2001KS-INS$5,000
USAA Life Insurance Co.USAAfinancial servicesinsurance violation2014MD-INS$9,000
USAA Casualty Insurance Co. et al.USAAfinancial servicesinsurance violation2014MD-INS$5,000
USAA Casualty Insurance Co.USAAfinancial servicesinsurance violation2014MN-FIN$5,000
USAA Casualty Insurance Co.USAAfinancial servicesinsurance violation2015MN-FIN$50,000
United Services Automobile Association et al.USAAfinancial servicesinsurance violation2007MO-INS$6,000
USAA Casualty Insurance and United Services Auto AssociationUSAAfinancial servicesinsurance violation2003NJ-DBI$6,200,000
USAAUSAAfinancial servicesinsurance violation2002OH-INS$30,000
USAA Life Insurance Company of New YorkUSAAfinancial servicesinsurance violation2016NY-DFS$10,000
United Services Automobile AssociationUSAAfinancial servicesinsurance violation2018OR-FIN$6,200
USAA General Indemnity CompanyUSAAfinancial servicesinsurance violation2018OR-FIN$5,000
USAA General Indemnity CompanyUSAAfinancial servicesinsurance violation2016RI-FIN$15,000
USAA Casualty Insurance CompanyUSAAfinancial servicesinsurance violation2019RI-FIN$8,000
USAA Casualty Insurance CompanyUSAAfinancial servicesinsurance violation2020RI-FIN$12,000
USAA Casualty Insurance Co.USAAfinancial servicesinsurance violation2010SC-INS$7,000
United Services Automobile AssociationUSAAfinancial servicesinsurance violation2011SC-INS$8,000
United Services Automobile Association et al.USAAfinancial servicesinsurance violation2018TX-INS$40,000
United Services Automobile AssociationUSAAfinancial servicesinsurance violation2006VA-INS$5,000
United Services Automobile AssociationUSAAfinancial servicesinsurance violation2007VA-INS$6,000
UNITED SERVICES AUTOMOBILE ASSOCIATION ET AL.USAAfinancial servicesinsurance violation2017VA-INS$182,209
USAA CASUALTY INSURANCE CO ET AL.USAAfinancial servicesinsurance violation2018VA-INS$4,396,720
United Services Automobile Association (USAA)USAAfinancial servicesinsurance violation2017VT-FIN$85,000
USAA General Indemnity Co. et al.USAAfinancial servicesinsurance violation2020MD-INS$67,500
USAA Casualty Insurance Co.USAAfinancial servicesinsurance violation2020OR-FIN$50,000
USAA Casualty Insurance Company et al.USAAfinancial servicesinsurance violation2021NH-INS$25,000
United Services Automobile Association et al.USAAfinancial servicesinsurance violation2021VA-INS$10,000
United Services Automobile AssociationUSAAfinancial servicesinsurance violation2021CT-INS$32,500
USAA Casualty Insurance Co.USAAfinancial servicesinsurance violation2021CT-INS$36,500
USAA Indemnity Co.USAAfinancial servicesinsurance violation2021CT-INS$32,500
USAA Casualty Insurance Company et al.USAAfinancial servicesinsurance violation2021KS-INS$5,000
United Services Automobile Association et al.USAAfinancial servicesconsumer protection violation2022VA-INS$71,358
UNITED SERVICES AUTOMOBILE ASSOCIATION et a.USAAfinancial servicesinsurance violation2022WA-INS$50,000
USAA General Indemnity Company et al.USAAfinancial servicesinsurance violation2023MD-INS$45,900
USAA General Indemnity CompanyUSAAfinancial servicesinsurance violation2023OR-FIN$50,200
UPMCUPMChealthcare servicesprivacy violation2021private lawsuit-state$2,650,000
UnumProvident CorporationUnumfinancial servicesconsumer protection violation2006NY-AG$17,400,000
UnumProvident CorporationUnumfinancial servicesconsumer protection violation2004MULTI-AG$15,000,000
Unum Life Insurance Company of America et al.Unumfinancial servicesinsurance violation2005CA-INS$8,598,503
UnumProvident Corp. et al.Unumfinancial servicesinsurance violation2006CA-INS$700,000
Unum Life Insurance Company of AmericaUnumfinancial servicesinsurance violation2014CA-INS$25,000
Unum Life Insurance Company of AmericaUnumfinancial servicesinsurance violation2012MD-INS$19,000
Unum Life Insurance Company of AmericaUnumfinancial servicesinsurance violation2015MD-INS$35,000
Provident Life and Accident Insurance Co.Unumfinancial servicesinsurance violation2000NC-INS$80,000
UNUM LIFE INSURANCE COMPANYUnumfinancial servicesinsurance violation2003VA-INS$14,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.