Violation Tracker Industry Summary Page

Industry: 
financial services
Penalty Total since 2000: 
$332,924,888,663
Number of Records: 
6,731
Note: 
The totals include only those entries matched to a parent company. The industry designation is the primary one for the parent's operations overall. The totals are adjusted to account for the fact that each parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Bank of America$82,885,116,051259
JPMorgan Chase$35,851,377,155190
Citigroup$25,535,002,360154
Wells Fargo$21,428,596,719217
Deutsche Bank$18,341,457,30276
UBS$16,845,624,16097
Goldman Sachs$16,381,931,83964
NatWest Group PLC$13,477,129,00031
BNP Paribas$12,147,863,95019
Credit Suisse$10,447,392,62644


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
Download results as CSV or XML (maximum 10,000; for access to larger downloads contact Phil Mattera)
Company Parent Primary Offense Typesort icon Year Agency Penalty Amount
ACE Cash Express, Inc. ACE Cash Express payday lending violation 2010 CA-DFPI $118,400
Allied Cash Advance California, LLC CNG Financial payday lending violation 2011 CA-DFPI $103,709
CashCall, Inc. CashCall Inc. payday lending violation 2015 CA-DFPI $1,000,000
ACE Cash Express, Inc. ACE Cash Express payday lending violation 2015 CA-DFPI $22,500
Cash America Advance, Inc. FirstCash payday lending violation 2019 CA-DFPI $10,000
CashCall, Inc. and Western Sky Financial L.L.C. CashCall Inc. payday lending violation 2014 CT-BKG $400,000
CashCall, Inc., Western Sky Financial, LLC, WS Funding, LLC CashCall Inc. payday lending violation 2016 FL-OFR $500,000
CashCall, Inc. and Western Sky Financial, LLC et al. CashCall Inc. payday lending violation 2014 MD-FIN $100,018
WOORI USA CORP Woori Bank motor vehicle safety violation 2010 FMCSA $6,550
Gas Incorporated Macquarie motor vehicle safety violation 2012 FMCSA $6,140
THE GAS COMPANY LLC Macquarie motor vehicle safety violation 2009 FMCSA $28,440
THE GAS COMPANY LLC Macquarie motor vehicle safety violation 2009 FMCSA $28,440
The Gas Company Llc Macquarie motor vehicle safety violation 2017 FMCSA $12,650
Goldman Sachs Goldman Sachs mortgage abuses 2013 FED $330,000,000
Morgan Stanley Morgan Stanley mortgage abuses 2013 FED $227,000,000
HSBC Bank USA NA HSBC mortgage abuses 2016 DOJ $470,000,000
Bank of America Corporation Bank of America mortgage abuses 2014 DOJ $16,650,000,000
Bank of America Corporation Bank of America mortgage abuses 2012 DOJ $10,956,600,000
JPMorgan Chase & Co. JPMorgan Chase mortgage abuses 2012 DOJ $5,333,600,000
Wells Fargo & Company Wells Fargo mortgage abuses 2012 DOJ $5,342,200,000
Citigroup Inc. Citigroup mortgage abuses 2012 DOJ $2,202,000,000
Ally Financial Inc. (formerly GMAC) Ally Financial mortgage abuses 2012 DOJ $309,600,000
BAC Home Loans Servicing LP fka Countrywide Home Loans Servicing LP Bank of America mortgage abuses 2011 DOJ_CIVIL $20,000,000
Saxon Mortgage Services Inc. Morgan Stanley mortgage abuses 2011 DOJ_CIVIL $2,350,000
Lender Processing Services Inc. Fidelity National Financial mortgage abuses 2013 DOJ_CRIMINAL $35,000,000
Chevy Chase Bank F.S.B. Capital One Financial mortgage abuses 2013 DOJ_RIGHTS $2,850,000
Wells Fargo Bank Wells Fargo mortgage abuses 2012 DOJ_RIGHTS $234,300,000
Mortgage Guaranty Insurance Corporation (MGIC) MGIC Investment Corp. mortgage abuses 2012 DOJ_RIGHTS $550,000
Countrywide Financial Corporation Bank of America mortgage abuses 2011 DOJ_RIGHTS $335,000,000
PrimeLending Hilltop Holdings mortgage abuses 2010 DOJ_RIGHTS $2,000,000
HSBC HSBC mortgage abuses 2014 USAO $10,000,000
Flagstar Bank Flagstar Bancorp mortgage abuses 2012 USAO $132,800,000
Citimortgage Inc. Citigroup mortgage abuses 2012 USAO $158,300,000
SunTrust Mortgage Inc. Truist Financial mortgage abuses 2014 DOJ_CIVIL $320,000,000
Franklin American Mortgage Company Citizens Financial Group mortgage abuses 2015 DOJ_CIVIL $70,000,000
BancorpSouth Bank BancorpSouth mortgage abuses 2016 CFPB $10,600,000
Bear Stearns Companies, LLC JPMorgan Chase mortgage abuses 2008 FTC $28,000,000
U.S. Bank, National Association U.S. Bancorp mortgage abuses 2011 HUD $1,200,000
ABN AMRO Mortgage Group ABN AMRO mortgage abuses 2006 HUD $41,000,000
Chicago Title Insurance Company Fidelity National Financial mortgage abuses 2005 HUD $5,000,000
Prospect Mortgage Company LLC Homebridge Financial Services mortgage abuses 2017 USAO $4,157,000
Goldman Sachs Goldman Sachs mortgage abuses 2018 FED $14,000,000
Morgan Stanley Morgan Stanley mortgage abuses 2018 FED $8,000,000
CIT Group Inc. CIT mortgage abuses 2018 FED $5,200,000
U.S. Bancorp U.S. Bancorp mortgage abuses 2018 FED $4,400,000
PNC Financial Services Group PNC Financial Services mortgage abuses 2018 FED $3,500,000
Freedom Mortgage Corporation Freedom Mortgage mortgage abuses 2019 CFPB $1,750,000
Ally Financial Ally Financial mortgage abuses 2012 MULTI-AG (*) $109,628,425
Bank of America Bank of America mortgage abuses 2012 MULTI-AG (*) $2,382,415,075
Bank of America Bank of America mortgage abuses 2015 MA-AG $675,000
Bank of America Corporation Bank of America mortgage abuses 2014 MULTI-AG (*) $943,000,000
Citigroup Citigroup mortgage abuses 2012 MULTI-AG (*) $413,041,577
Citigroup Citigroup mortgage abuses 2015 MA-AG $675,000
Countrywide Financial Corp. Bank of America mortgage abuses 2009 CO-AG $6,000,000
Countrywide Financial Corp. Bank of America mortgage abuses 2009 RI-AG $1,146,000
Countrywide Financial Corporation Bank of America mortgage abuses 2010 MULTI-AG $3,004,100,000
Countrywide Financial Corporation Bank of America mortgage abuses 2009 OR-AG $1,000,000
Countrywide Financial Corporation Bank of America mortgage abuses 2009 PA-AG $150,000,000
Countrywide Financial Corporation Bank of America mortgage abuses 2009 SD-AG $161,805
Countrywide Financial Corporation Bank of America mortgage abuses 2009 WI-AG $41,100,000
Countrywide Financial Corporation Bank of America mortgage abuses 2009 WV-AG $340,901
Countrywide Home Loans Bank of America mortgage abuses 2008 MULTI-AG $8,680,000,000
Countrywide Home Loans Bank of America mortgage abuses 2009 IN-AG $2,800,000
Countrywide Securities Corp. Bank of America mortgage abuses 2013 MA-AG $17,300,000
Goldman Sachs & Co. Goldman Sachs mortgage abuses 2009 MA-AG $60,000,000
Household Finance Corp. HSBC mortgage abuses 2002 MULTI-AG $484,000,000
HSBC HSBC mortgage abuses 2016 MULTI-AG (*) $59,500,000
HSBC Securities HSBC mortgage abuses 2018 MA-AG $26,800,000
JP Morgan Chase JPMorgan Chase mortgage abuses 2015 MA-AG $675,000
JPMorgan Chase JPMorgan Chase mortgage abuses 2012 MULTI-AG (*) $1,121,188,661
JPMorgan Chase Bank JPMorgan Chase mortgage abuses 2015 MD-AG $400,000
Lender Processing Services, Inc. Fidelity National Financial mortgage abuses 2013 MULTI-AG $120,000,000
Lender Processing Services, Inc. Fidelity National Financial mortgage abuses 2012 CO-AG $1,800,000
Lender Processing Services, Inc. Fidelity National Financial mortgage abuses 2012 DE-AG $250,000
Lender Processing Services, Inc. Fidelity National Financial mortgage abuses 2013 MI-AG $2,500,000
Lender Processing Services, Inc. Fidelity National Financial mortgage abuses 2012 MO-AG $2,000,000
Lender Processing Services, Inc. Fidelity National Financial mortgage abuses 2014 NV-AG $6,000,000
Nationstar Mortgage LLC dba Mr. Cooper Mr. Cooper Group mortgage abuses 2018 MA-AG $500,000
Ocwen Financial Corp. Ocwen Financial mortgage abuses 2014 MA-AG $3,700,000
Ocwen Financial Services Ocwen Financial mortgage abuses 2013 MULTI-AG (*) $127,300,000
Ocwen Loan Servicing LLC Ocwen Financial mortgage abuses 2019 MA-AG $2,000,000
PHH Mortgage Corp. Ocwen Financial mortgage abuses 2018 MULTI-AG $45,000,000
PHH Mortgage Corporation Ocwen Financial mortgage abuses 2013 NJ-AG $6,250,000
SunTrust Mortgage Inc. Truist Financial mortgage abuses 2014 MULTI-AG (*) $40,000,000
Wells Fargo Wells Fargo mortgage abuses 2012 MULTI-AG (*) $1,005,233,716
Wells Fargo Wells Fargo mortgage abuses 2010 CA-AG $33,868,615
Wells Fargo Wells Fargo mortgage abuses 2012 MD-AG $940,056
Wells Fargo Bank Wells Fargo mortgage abuses 2015 MA-AG $675,000
Wells Fargo Bank Wells Fargo mortgage abuses 2015 MD-AG $13,800,000
Countrywide Financial Corp. Bank of America mortgage abuses 2008 HI-DCCA $84,548,000
Household Finance Corp. of California and Beneficial California, Inc. HSBC mortgage abuses 2002 CA-DFPI $8,900,000
SunTrust Mortgage, Inc. Truist Financial mortgage abuses 2016 CA-DFPI $50,000
Ocwen Loan Servicing, LLC Ocwen Financial mortgage abuses 2017 CA-DFPI $225,000,000
PHH Mortgage Corp. Ocwen Financial mortgage abuses 2012 IL-BKG $150,000
Freedom Mortgage Corp. Freedom Mortgage mortgage abuses 2016 MA-BKG $2,000,000
Prospect Mortgage, LLC Homebridge Financial Services mortgage abuses 2013 NY-DFS $3,427,155
PHH Mortgage Corporation Ocwen Financial mortgage abuses 2016 NY-DFS $28,000,000
James B. Nutter & Company James B. Nutter & Company mortgage abuses 2012 MULTI-FIN $492,050
Prospect Mortgage LLC Homebridge Financial Services mortgage abuses 2015 MULTI-FIN $7,035,300
Seterus Inc. Mr. Cooper Group mortgage abuses 2019 MULTI-FIN $350,000
Taylor, Bean & Whitaker Mortgage Corp. Taylor, Bean & Whitaker mortgage abuses 2009 MULTI-FIN $9,000,000
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