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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000$150,056,617,036
Number of Penalty Records: 26,480
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,259,859,04279
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,124,17864
Meta Platforms Inc.$5,908,565,0549
Citigroup$4,383,636,46041
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,829,975,00024

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Agricultural Contracting Services Association, Inc. insurance violation2021CA-INS$4,345,000
Sonic Corp.Roark Capitalprivate equity (including portfolio companies)privacy violation2019private lawsuit-federal$4,325,000
Cignet Health privacy violation2011HHSOCR$4,300,000
Farmers Insurance GroupZurich Insurancefinancial servicesdiscriminatory practices (non-employment)2001OH-AG$4,300,000
Living Essentials LLC and Innovation Ventures LLC consumer protection violation2017WA-AG$4,300,000
Morley Companies privacy violation2023private lawsuit-federal$4,300,000
PacifiCare Health Systems, Inc.UnitedHealth Grouphealthcare servicesconsumer protection violation2003TX-AG$4,250,000
Sony BMGSonyelectrical and electronic equipmentconsumer protection violation2006MULTI-AG$4,250,000
AppFolio, Inc. consumer protection violation2020FTC$4,250,000
OneMain Financial Group LLCOneMain Holdingsfinancial servicesprivacy violation2023NY-DFS$4,250,000
Horizon Healthcare Services, Inc.Horizon Healthcare Servicesfinancial servicesinsurance violation2012NJ-DBI$4,233,100
Visionworks of America, Inc. consumer protection violation2017private lawsuit-federal$4,209,200
CIT Technology Financing Services, Inc.First Citizens BancSharesfinancial servicesconsumer protection violation2004NY-AG$4,200,000
Crescent Jewelers consumer protection violation2001CA-AG$4,200,000
CitibankCitigroupfinancial servicesconsumer protection violation2021MULTI-AG$4,200,000
Fashion Nova, LLC consumer protection violation2022FTC$4,200,000
HavenBrook Homes et al. consumer protection violation2024MN-AG$4,187,015
Group Health IncorporatedEmblemHealthhealthcare servicesinsurance violation2011NY-DFS$4,168,935
Carnival Corp.Carnival Corp.entertainmentprivacy violation2019private lawsuit-federal$4,166,666
Norwegian Cruise LineNorwegian Cruise Lineentertainmentprivacy violation2019private lawsuit-federal$4,166,666
Royal Caribbean CruisesRoyal Caribbean Cruisesentertainmentprivacy violation2019private lawsuit-federal$4,166,666
Prospect Mortgage Company LLCHomebridge Financial Servicesfinancial servicesmortgage abuses2017USAO$4,157,000
Tele Circuit Network Corporation telecommunications violation2021FCC$4,145,000
Whole Foods Market, Inc.Amazon.comretailingconsumer protection violation2017private lawsuit-federal$4,125,000
Millennium Products, Inc. consumer protection violation2017private lawsuit-federal$4,125,000
Sitesearch Corporation, dba LeapLab consumer protection violation2015FTC$4,124,710
Sims Group USA Corp. consumer protection violation2013CA-MULTI$4,100,000
American Airlines, Inc.American Airlinesairlinesaviation consumer protection violation2023ACPD$4,100,000
Verizon Wireless and Tracfone WirelessVerizon Communicationstelecommunicationsconsumer protection violation2024MULTI-AG$4,089,654
T-Mobile USA Inc.T-Mobile UStelecommunicationsconsumer protection violation2024MULTI-AG$4,089,654
NSTAREverSource Energyutilities and power generationutility service violation2012MA-DPU$4,075,000
Elevate Credit, Inc. consumer protection violation2022DC-AG$4,050,000
MoneyKey, Inc. consumer protection violation2015VA-AG$4,048,000
Smart & Final consumer protection violation2006CA-MULTI$4,037,500
Clean Power Alliance of Southern California utility service violation2023CA-PUC$4,000,938
Southern New England TelephoneFrontier Communicationstelecommunicationstelecommunications violation2015FCC$4,000,000
Entercom CommunicationsAudacy Inc.mediatelecommunications violation2007FCC$4,000,000
Strategic Student Solutions LLC et al. consumer protection violation2018FTC$4,000,000
Aon Corp.Aonfinancial servicesconsumer protection violation2008FL-AG$4,000,000
Aviva Life & Annuity CompanyApollo Global Managementprivate equity (including portfolio companies)insurance violation2013MULTI-AG$4,000,000
DellDell Technologieselectrical and electronic equipmentconsumer protection violation2009NY-AG$4,000,000
Fairfield Resorts, Inc.Travel + Leisure Co.hotelsconsumer protection violation2006TN-AG$4,000,000
HSBCHSBCfinancial servicesconsumer protection violation2016MA-AG$4,000,000
Jewish and St. Mary's Inc. consumer protection violation2011KY-AG$4,000,000
Just Energy Group Inc.Just Energy Grouputilities and power generationconsumer protection violation2015MA-AG$4,000,000
Mannatech Inc. consumer protection violation2009TX-AG$4,000,000
Norton HospitalNorton Healthcarehealthcare servicesconsumer protection violation2011KY-AG$4,000,000
Steven J. Baum P.C. et al. consumer protection violation2012NY-AG$4,000,000
University Medical Center consumer protection violation2011KY-AG$4,000,000
Portfolio Recovery Associates LLC consumer protection violation2019MA-AG$4,000,000
Renovate America, Inc. consumer protection violation2019CA-MULTI$4,000,000
H&R BlockH&R Blockfinancial servicesconsumer protection violation2002NY-NYCDCWP$4,000,000
NeuroMetrix, Inc. consumer protection violation2020FTC$4,000,000
Kaiser Foundation Health PlanKaiser Permanentehealthcare servicesinsurance violation2013CA-MHC$4,000,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2015NY-DFS$4,000,000
Asurion Insurance Services, Inc. and Asurion Protection Services LLCAsurionfinancial servicesinsurance violation2020NY-DFS$4,000,000
Bankers Life and Casualty CompanyCNO Financialfinancial servicesinsurance violation2012MULTI-FIN$4,000,000
Verizon WirelessVerizon Communicationstelecommunicationsprivacy violation2016private lawsuit-federal$4,000,000
Central Maine Power CompanyIberdrolautilities and power generationutility service violation2010ME-PUC$4,000,000
JPL Recovery Solutions et al. consumer protection violation2022CFPB$4,000,000
Redfin CorporationRedfin Corporationmiscellaneous servicesdiscriminatory practices (non-employment)2022private lawsuit-federal$4,000,000
American Express Bank FSBAmerican Expressfinancial servicesconsumer protection violation2016private lawsuit-federal$4,000,000
PayPal, Inc.PayPal Holdingsfinancial servicesconsumer protection violation2017private lawsuit-federal$4,000,000
Polymer80 consumer protection violation2023CA-LACA$4,000,000
NavientNavientfinancial servicesconsumer protection violation2022ID-AG$3,972,316
New Penn Financial, LLC dba Shellpoint Mortgage Servicing mortgage abuses2018MA-AG$3,950,000
Staples, Inc.Sycamore Partners Managementprivate equity (including portfolio companies)consumer protection violation2017private lawsuit-federal$3,950,000
Target Corp.Targetretailingconsumer protection violation2015CA-MULTI$3,941,118
Central Telecom Long Distance Inc. telecommunications violation2014FCC$3,900,000
Neon Phone Service, Inc. telecommunications violation2017FCC$3,900,000
Conduent Education Services, LLCConduentmiscellaneous servicesconsumer protection violation2019CFPB$3,900,000
Feinstein Institute for Medical Research privacy violation2016HHSOCR$3,900,000
Blue Cross and Blue Shield of Texas insurance violation2008TX-INS$3,900,000
Farm Fresh to You consumer protection violation2015private lawsuit-state$3,900,000
Santander Consumer USA Holdings, Inc.Banco Santanderfinancial servicesconsumer protection violation2017DE-AG$3,875,000
Costco Wholesale, Corp.Costcoretailingconsumer protection violation2018CPSC$3,850,000
Avant, LLC consumer protection violation2019FTC$3,850,000
Chase BankJPMorgan Chasefinancial servicesconsumer protection violation2006MULTI-AG$3,850,000
Lowe's Cos. Inc.Lowe'sretailingconsumer protection violation2010private lawsuit-federal$3,850,000
Connect Everyone LLC telecommunications violation2023FCC$3,846,000
HIKO Energy LLC consumer protection violation2015PA-PUC$3,825,000
Group Health IncorporatedEmblemHealthhealthcare servicesconsumer protection violation2014NY-AG$3,800,000
Sirius Radio Inc.Liberty Mediamediaconsumer protection violation2014MULTI-AG$3,800,000
LandAmerica Financial Group Inc. consumer protection violation2006NV-INS$3,800,000
WMC Mortgage Corporation discriminatory practices (non-employment)2011private lawsuit-federal$3,800,000
Lumen TechnologiesLumen Technologiestelecommunicationstelecommunications violation2021FCC$3,800,000
R360 LLC consumer protection violation2022FTC$3,800,000
L.A. Fitness International LLC consumer protection violation2013private lawsuit-federal$3,800,000
EMI Music North AmericaSonyelectrical and electronic equipmentconsumer protection violation2006NY-AG$3,750,000
Markel Insurance CompanyMarkeldiversifiedconsumer protection violation2013NY-AG$3,750,000
QwestLumen Technologiestelecommunicationsconsumer protection violation2003AZ-AG$3,750,000
Salter College: A Private Two-Year College, LLC and Premier Education Group, LP consumer protection violation2014MA-AG$3,750,000
Forefront Dermatology SC privacy violation2023private lawsuit-federal$3,750,000
Sony Interactive Entertainment America LLCSonyelectrical and electronic equipmentconsumer protection violation2018private lawsuit-federal$3,750,000
Medifast Inc.Medifast Inc.miscellaneous servicesconsumer protection violation2012FTC$3,700,000
Debt Relief USA Inc. consumer protection violation2010TX-AG$3,700,000
Ocwen Financial Corp.Ocwen Financialfinancial servicesmortgage abuses2014MA-AG$3,700,000
SantanderBanco Santanderfinancial servicesconsumer protection violation2021MS-AG$3,700,000
Gateway to a Cure consumer protection violation2007MO-AG$3,687,675
Bank of America, NABank of Americafinancial servicesdiscriminatory practices (non-employment)2005private lawsuit-federal$3,670,000
Yourpeople, Inc. dba Zenefits FTW Insurance ServicesTriNet Groupbusiness servicesinsurance violation2016CA-INS$3,660,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.