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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company sort iconCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
General Information Services and its affiliate, e-Background-checks.com, Inc. employment screening violation2015$13,000,000
Global Client Solutions consumer protection violation2014$7,000,000
Go Direct Lenders, Inc. consumer protection violation2020$150,000
GreenSky, LLCGoldman Sachsfinancial servicesconsumer protection violation2021$11,500,000
Guarantee Mortgage Corporation consumer protection violation2015$228,000
Harbour Portfolio Advisors, LLC consumer protection violation2020$25,000
Hello Digit, LLC consumer protection violation2022$2,700,000
Hoffman Law Group consumer protection violation2015$27,730,579
Hudson City Savings BankM&T Bankfinancial servicesbanking violation2015$32,750,000
Hydra Group consumer protection violation2018$14,000,001
Hypotec, Inc. consumer protection violation2020$50,000
Hyundai Capital AmericaHyundai Motormotor vehiclesconsumer protection violation2022$19,200,000
Intersections Inc. consumer protection violation2015$1,255,000
JPay consumer protection violation2021$6,000,000
JPL Recovery Solutions et al. consumer protection violation2022$4,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$186,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$900,000
JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2017$4,600,000
Kyanite Services, Inc. consumer protection violation2020$5,432,525
LendUp Loans consumer protection violation2021$100,000
LendUp Loans, LLC consumer protection violation2021$1,250,000
Lexington Law and CreditRepair.com consumer protection violation2023$2,700,000,000
Lighthouse Title consumer protection violation2014$200,000
LoanCare, LLC consumer protection violation2015$100,000
Lobel Financial Corporation consumer protection violation2020$1,445,224
Low VA Rates LLC consumer protection violation2020$1,800,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Main Street Personal Finance, Inc. consumer protection violation2020$3,000,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
Maxitransfers Corporation consumer protection violation2019$500,000
Meracord LLC consumer protection violation2013$1,376,000
Meridian Title Corporation consumer protection violation2017$1,250,000
Military Credit Services, LLC consumer protection violation2016$200,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
Mortgage Master, Inc. consumer protection violation2013$425,000
My Loan Doctor, LLC d/b/a Loan Doctor consumer protection violation2022$19,391,530
National Asset Advisors, LLC and National Asset Mortgage, LLC consumer protection violation2020$10,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
National Collegiate Student Loan Trusts consumer protection violation2017$19,100,000
National Corrective Group consumer protection violation2015$50,000
National Credit Adjusters, LLC consumer protection violation2018$500,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
Nationwide Equities Corporation consumer protection violation2021$140,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016$28,500,000
NewDay Financial LLC consumer protection violation2015$2,000,000
Nissan Motor Acceptance CorporationNissanmotor vehiclesconsumer protection violation2020$5,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
Omni Financial of Nevada, Inc. consumer protection violation2020$2,175,000
OneMain FinancialOneMain Holdingsfinancial servicesconsumer protection violation2023$20,000,000
Park View Law consumer protection violation2017$500,000
Payday Loan Debt Solution, Inc. consumer protection violation2012$100,000
Paymap Inc. consumer protection violation2015$38,400,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015$25,000,000
PEAKS Trust consumer protection violation2020$330,000,000
PHLoans.com, Inc. consumer protection violation2020$260,000
Phoenix Financial Services consumer protection violation2023$1,675,000
Portfolio Recovery Associates consumer protection violation2015$27,000,000
Portfolio Recovery Associates consumer protection violation2023$24,180,000
Prehired LLC consumer protection violation2023$30,000,000
Premier Consulting Group LLC consumer protection violation2014$69,075
Pressler & Pressler, LLP and New Century Financial Services, Inc. consumer protection violation2016$2,500,000
Prime Choice Funding, Inc. consumer protection violation2020$645,000
Prime Credit, LLC, IMC Capital LLC and Commercial Credit Consultants consumer protection violation2017$1,500,000
Prime Marketing Holdings, LLC consumer protection violation2017$150,000
Prospect Mortgage, LLCHomebridge Financial Servicesfinancial servicesconsumer protection violation2017$3,500,000
Provident Funding AssociatesProvident Funding Associatesfinancial servicesconsumer protection violation2015$9,000,000
RAB Performance Recoveries, LLC consumer protection violation2020$204,000
RAM Payment and Account Management Systems consumer protection violation2022$11,700,000
RD Legal Funding consumer protection violation2022$600,000
Realty Connect USA Long Island kickbacks and bribery2023$200,000
RealtySouth consumer protection violation2014$500,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2015$7,500,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2022$191,000,000
Republic Mortgage Insurance CorporationOld Republic Internationalfinancial servicesconsumer protection violation2013$100,000
Residential Credit Solutions, Inc. consumer protection violation2015$1,600,000
Reverse Mortgage Solutions consumer protection violation2016$325,000
RMK Financial Corporation consumer protection violation2015$250,000
RMK Financial Corporation dba Majestic Home Loans consumer protection violation2023$1,000,000
RPM Mortgage, Inc. consumer protection violation2015$19,000,000
Santander Bank, N.A.Banco Santanderfinancial servicesconsumer protection violation2016$10,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2018$11,790,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2020$4,750,000
Security Group Inc. consumer protection violation2018$5,000,000
Security National Automotive Acceptance Company consumer protection violation2015$3,280,000
Security National Automotive Acceptance Company consumer protection violation2017$1,250,000
Service 1st Mortgage, Inc. consumer protection violation2020$230,000
Servicio UniTeller consumer protection violation2022$730,000
SettleIt, Inc. consumer protection violation2021$1,396,000
Sigue Corporation consumer protection violation2020$400,000
SMART Payment Plan, LLC consumer protection violation2020$1,500,000
Solomon & Solomon P.C. consumer protection violation2016$65,000
Sovereign Lending Group, Inc. consumer protection violation2020$460,000
Specialized Loan Servicing, LLC consumer protection violation2020$1,525,000
Springstone Financial, LLCLendingClub Corp.financial servicesconsumer protection violation2015$700,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
Sterling Infosystems, Inc. employment screening violation2019$8,500,000
Sterling Jewelers Inc.Signet Jewelersretailingconsumer protection violation2019$10,000,000
Stonebridge Title Services Inc. kickbacks and bribery2014$30,000
Student Aid Institute, Inc. consumer protection violation2016$50,000
Student CU Connect CUSO, LLC consumer protection violation2019$168,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.