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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Vast Tech Support, LLC consumer protection violation2016FL-AG$27,000,000
SBC CommunicationsAT&Ttelecommunicationsconsumer protection violation2002CA-PUC$27,000,000
Cardinal Health Inc.Cardinal Healthwholesalersconsumer protection violation2015FTC$26,800,000
HSBC SecuritiesHSBCfinancial servicesmortgage abuses2018MA-AG$26,800,000
Goldman SachsGoldman Sachsfinancial servicesconsumer protection violation2012private lawsuit-federal$26,612,500
John Hancock Life & Health Insurance CompanyManulife Financialfinancial servicesinsurance violation2022NY-DFS$26,300,000
InterFACE Talent consumer protection violation2016FL-AG$26,000,000
In Shape Health Clubs consumer protection violation2016CA-MULTI$26,000,000
Womply consumer protection violation2024FTC$26,000,000
Restoro Cyprus Limited and Reimage Cyprus Limited consumer protection violation2024FTC$26,000,000
Citibank N.A.Citigroupfinancial servicesdiscriminatory practices (non-employment)2023CFPB$25,900,000
Wells Fargo & Co.Wells Fargofinancial servicesconsumer protection violation2016private lawsuit-federal$25,750,000
Samara Portfolio Management, LLC, consumer protection violation2017TX-AG$25,724,731
Pacific BellAT&Ttelecommunicationsconsumer protection violation2001CA-PUC$25,550,000
The Zaken Corp. consumer protection violation2014DOJ_CIVIL$25,406,781
U.S. Fidelis, Inc. consumer protection violation2011MD-AG$25,224,611
Prudential Insurance Company of AmericaPrudential Financialfinancial servicesinsurance violation2001NJ-DBI$25,100,000
Reebok International Ltd.Authentic Brands Groupretailingconsumer protection violation2011FTC$25,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015CFPB$25,000,000
AT&T Services Inc.AT&Ttelecommunicationstelecommunications violation2015FCC$25,000,000
Office Depot, Inc.ODP Corporationretailingconsumer protection violation2019FTC$25,000,000
Freedom Debt Relief, LLC consumer protection violation2019CFPB$25,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2018NY-AG$25,000,000
Trump UniversityTrump Organizationreal estateconsumer protection violation2016NY-AG$25,000,000
Health Net Life Insurance Co.Centenehealthcare servicesinsurance violation2008CA-INS$25,000,000
Home Depot, Inc.Home Depotretailingprivacy violation2020private lawsuit-federal$25,000,000
Farmers InsuranceZurich Insurancefinancial servicesinsurance violation2021OK-AG$25,000,000
Sturm Foods Inc.TreeHouse Foodsfood productsconsumer protection violation2020private lawsuit-federal$25,000,000
Amazon.comAmazon.comretailingprivacy violation2023FTC$25,000,000
ACI Worldwide consumer protection violation2023CFPB$25,000,000
Amazon.com Inc.Amazon.comretailingprivacy violation2023DOJ_CIVIL(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $25,000,000
Genworth Life and Annuity InsuranceGenworth Financialfinancial servicesconsumer protection violation2022private lawsuit-federal$24,997,961
Citigroup Mortgage Loan Trust Inc.Citigroupfinancial servicesconsumer protection violation2012private lawsuit-federal$24,975,000
Arizona Public Service CompanyPinnacle West Capitalutilities and power generationconsumer protection violation2021AZ-AG$24,750,000
Western Sky Financial, LLC and CashCall, Inc.CashCall Inc.financial servicesconsumer protection violation2015MI-AG$24,700,000
CHI FranciscanCommonSpirit Healthhealthcare servicesconsumer protection violation2019WA-AG$24,680,000
John Hancock Life Insurance CompanyManulife Financialfinancial servicesdiscriminatory practices (non-employment)2009private lawsuit-federal$24,400,000
American Precious Metals LLC consumer protection violation2012FTC$24,300,000
Portfolio Recovery Associates consumer protection violation2023CFPB$24,180,000
American Honda Finance CorporationHondamotor vehiclesconsumer protection violation2015CFPB$24,000,000
Leasecomm consumer protection violation2003FTC$24,000,000
Leasecomm consumer protection violation2003MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $24,000,000
Hartford Life Insurance CompanyHartford Financial Servicesfinancial servicesinsurance violation2012NY-DFS$24,000,000
AbbVie Inc.AbbViepharmaceuticalsconsumer protection violation2020CA-INS$24,000,000
BancorpSouth BankCadence Bankfinancial servicesconsumer protection violation2016private lawsuit-federal$24,000,000
Experian Information Solutions Inc.Experianmiscellaneous servicesconsumer protection violation2020private lawsuit-federal$24,000,000
PNC Bank N.A.PNC Financial Servicesfinancial servicesconsumer protection violation2016private lawsuit-federal$24,000,000
St. Louis Rams LLC consumer protection violation2019private lawsuit-federal$24,000,000
Forty Niners Football Company LLC discriminatory practices (non-employment)2020private lawsuit-federal$24,000,000
Essilor Laboratories of America, Inc.EssilorLuxotticaapparelconsumer protection violation2022CA-INS$23,800,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2010MULTI-AG$23,700,000
Certified Merchant Services consumer protection violation2004FTC$23,575,488
KB HomeKB Homeconstruction and engineeringconsumer protection violation2016FL-AG$23,500,000
HSBC Bank USA N.A.HSBCfinancial servicesconsumer protection violation2012private lawsuit-federal$23,500,000
TracFoneVerizon Communicationstelecommunicationstelecommunications violation2023FCC$23,500,000
California Physicians' Service dba Blue Shield of CaliforniaCalifornia Physicians' Servicehealthcare servicesconsumer protection violation2018private lawsuit-state$23,400,000
Airborne Health Inc. consumer protection violation2008private lawsuit-federal$23,250,000
Turtle Creek Assets Ltd. et al. consumer protection violation2022NC-AG$23,184,569
Atlantic International Bank Limited consumer protection violation2019FTC$23,000,000
Ticketmaster Entertainment Inc.Live Nation Entertainmententertainmentconsumer protection violation2013private lawsuit-federal$23,000,000
Merck, Sharp & Dohme Corp.Merckpharmaceuticalsconsumer protection violation2014private lawsuit-federal$23,000,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2023CFPB$23,000,000
GoogleAlphabet Inc.information technologyprivacy violation2023private lawsuit-federal$23,000,000
Acer America Corporation consumer protection violation2013private lawsuit-federal$22,700,000
Eonsmoke, LLC consumer protection violation2020AZ-AG$22,535,136
Google Inc.Alphabet Inc.information technologyprivacy violation2012FTC$22,500,000
Marathon Petroleum CompanyMarathon Petroleumoil and gasconsumer protection violation2019KY-AG$22,500,000
JUUL Labs, Inc.Juul Labstobaccoconsumer protection violation2022WA-AG$22,500,000
Sameday Technologies dba Sameday Health consumer protection violation2022CA-LACA$22,500,000
Google Inc.Alphabet Inc.information technologyconsumer protection violation2017private lawsuit-federal$22,500,000
Bumble Trading Inc. consumer protection violation2020private lawsuit-federal$22,500,000
Fidelity Co-operative Bank consumer protection violation2021private lawsuit-federal$22,500,000
Trident Mortgage CompanyBerkshire Hathawaydiversifieddiscriminatory practices (non-employment)2022CFPB$22,400,000
Telrite Corporation telecommunications violation2013FCC$22,399,761
CA Certificate Service consumer protection violation2022WA-AG$22,178,099
JPMorgan Chase BankJPMorgan Chasefinancial servicesconsumer protection violation2014private lawsuit-federal$22,125,000
FreeScore360.com, FreeScoreOnline.com and ScoreSense.com consumer protection violation2014FTC$22,000,000
Purple Communications, IncZVRStelecommunicationstelecommunications violation2010FCC$22,000,000
FreeScore360.com, FreeScoreOnline.com and ScoreSense.com consumer protection violation2014MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $22,000,000
NCAS of Delaware LLC dba Advance America Cash Advance Centers and Advance America Cash Advance Centers Inc. consumer protection violation2015PA-AG$22,000,000
Santander Consumer USA Holdings Inc.Banco Santanderfinancial servicesconsumer protection violation2017MA-AG$22,000,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2010MULTI-AG$22,000,000
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2019private lawsuit-federal$22,000,000
Prudential Insurance Company of AmericaPrudential Financialfinancial servicesconsumer protection violation2005private lawsuit-federal$22,000,000
Toyota Motor Credit Corp.Toyotamotor vehiclesconsumer protection violation2016CFPB$21,900,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesconsumer protection violation2022private lawsuit-federal$21,864,673
American Honda Finance Corp.Hondamotor vehiclesconsumer protection violation2019private lawsuit-federal$21,744,278
All USA Van Lines Inc. et al. consumer protection violation2022FL-AG$21,700,000
Network Services Solutions telecommunications violation2016FCC$21,691,499
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2015CFPB$21,500,000
Monsanto CompanyBayerchemicalsconsumer protection violation2018private lawsuit-federal$21,500,000
Federal Express Corp.FedExfreight and logisticsconsumer protection violation2013private lawsuit-federal$21,500,000
Ashford University and Zovio, Inc. consumer protection violation2022CA-AG$21,442,329
Excellus Health PlanExcellus BlueCross BlueShieldhealthcare servicesinsurance violation2011NY-DFS$21,426,603
Progressive Movers, Inc. and ABC Packing Supplies, Inc. consumer protection violation2013NJ-AG$21,200,000
QBE Holdings Inc.QBE Insurancefinancial servicesinsurance violation2017MULTI-FIN$21,164,000
National Western Life Insurance Co.National Western Lifefinancial servicesconsumer protection violation2014private lawsuit-federal$21,020,000
AMG Services Inc. and MNE Services Inc. consumer protection violation2015FTC$21,000,000
Dannon Company, Inc.Danonefood productsconsumer protection violation2010MULTI-AG$21,000,000
MyLife.com, Inc. consumer protection violation2021FTC$21,000,000
Coca-Cola Co. et al.Coca-Cola Co.beveragesconsumer protection violation2022private lawsuit-federal$21,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.