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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Inc21 consumer protection violation2010FTC$37,000,000
Monumental Life Insurance CompanyAegonfinancial servicesinsurance violation2003MULTI-FIN$37,000,000
Golden First Mortgage Corp. mortgage abuses2014USAO$36,000,000
H&M HENNES & MAURITZ, L.P. et al.H&M Hennes & Mauritzretailingconsumer protection violation2022NY-AG$36,000,000
Six Flags Entertainment CorporationSix Flags Entertainmententertainmentprivacy violation2021private lawsuit-state$36,000,000
Thomson Corp.Thomson Reutersinformation technologyconsumer protection violation2007private lawsuit-federal$36,000,000
Tempoe LLC consumer protection violation2023MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $35,649,417
Tempoe, LLC consumer protection violation2023CFPB$35,600,000
United States Sales Corporation consumer protection violation2000MULTI-AG$35,300,000
Lender Processing Services Inc. mortgage abuses2013DOJ_CRIMINAL$35,000,000
Popular Leasing U.S.A., Inc. consumer protection violation2006MULTI-AG$35,000,000
AIGAmerican International Groupfinancial servicesinsurance violation2014NY-DFS$35,000,000
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020CFPB$35,000,000
Pacific Gas & Electric Co. (PG&E)PG&E Corp.utilities and power generationconsumer protection violation2007CA-PUC$35,000,000
GoDaddy.Com, LLCGoDaddy Inc.miscellaneous servicesprivacy violation2020private lawsuit-federal$35,000,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2020private lawsuit-federal$35,000,000
Dannon CompanyDanonefood productsconsumer protection violation2010private lawsuit-federal$35,000,000
Union Bank N.A.U.S. Bancorpfinancial servicesconsumer protection violation2012private lawsuit-federal$35,000,000
C.T.S. Technology Co., Limited telecommunications violation2016FCC$34,912,500
Wells FargoWells Fargofinancial servicesconsumer protection violation2015CFPB$34,800,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2015private lawsuit-federal$34,500,000
U.S. Bank NAU.S. Bancorpfinancial servicesconsumer protection violation2015private lawsuit-federal$34,500,000
State Farm Life Insurance CompanyState Farm Insurancefinancial servicesconsumer protection violation2018private lawsuit-federal$34,222,414
Harris Originals of NY, Inc. et al. consumer protection violation2022MULTI-AG$34,200,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013CFPB$34,100,000
Google LLC and YouTube LLCAlphabet Inc.information technologyprivacy violation2019NY-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $34,000,000
Publishers Clearing House consumer protection violation2001MULTI-AG$34,000,000
Allstate Insurance Co.Allstatefinancial servicesinsurance violation2005CA-INS$34,000,000
Countrywide Financial CorporationBank of Americafinancial servicesconsumer protection violation2011private lawsuit-federal$34,000,000
Avis Budget Car Rental LLCAvis Budget Groupmiscellaneous servicesconsumer protection violation2023private lawsuit-federal$33,956,613
Wells FargoWells Fargofinancial servicesmortgage abuses2010CA-AG$33,868,615
Minnesota School of Business and Globe University consumer protection violation2019MN-AG$33,700,000
ComcastComcasttelecommunicationsconsumer protection violation2015CA-PUC(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $33,400,000
ComcastComcasttelecommunicationsprivacy violation2015CA-AG$33,000,000
Unitrin Inc.Kemperfinancial servicesinsurance violation2002MULTI-FIN$33,000,000
Boohoo.com USA Inc.Boohoo Group PLCretailingconsumer protection violation2022private lawsuit-federal$33,000,000
Biz2Credit consumer protection violation2024FTC$33,000,000
Vertrue, Inc., Adaptive Marketing LLC, Idaptive Marketing, LLC consumer protection violation2014IA-AG$32,600,000
Apple Inc.Apple Inc.electrical and electronic equipmentconsumer protection violation2014FTC$32,500,000
Uber Technologies, Inc.Uber Technologiesmiscellaneous servicesconsumer protection violation2019private lawsuit-federal$32,500,000
PNC Bank N.A.PNC Financial Servicesfinancial servicesconsumer protection violation2016private lawsuit-federal$32,300,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016CFPB$32,250,000
Ferrellgas Partners LPFerrellgas Partnersmiscellaneous energy products and systemsconsumer protection violation2012private lawsuit-federal$32,250,000
Bank of America CorporationBank of Americafinancial servicesprivacy violation2014private lawsuit-federal$32,083,905
HSBC Bank U.S.A. N.A.HSBCfinancial servicesconsumer protection violation2016private lawsuit-state$32,000,000
Midland National Life Insurance CompanySammons Enterprisesdiversifiedconsumer protection violation2014private lawsuit-federal$32,000,000
Blue Buffalo Company consumer protection violation2016private lawsuit-federal$32,000,000
RAIT Financial Trust consumer protection violation2009private lawsuit-federal$32,000,000
Capital One N.A.Capital One Financialfinancial servicesconsumer protection violation2015private lawsuit-federal$31,767,200
Bridgepoint Education, Inc.Zovio Inc.miscellaneous servicesconsumer protection violation2016CFPB$31,500,000
ClubCorp Holdings Inc. consumer protection violation2023CA-AG$31,250,000
Fidelity National Title Insurance CompanyFidelity National Financialfinancial servicesconsumer protection violation2002CA-AG$31,148,320
Telequality Communications telecommunications violation2020FCC$31,000,000
City National BankRoyal Bank of Canadafinancial servicesdiscriminatory practices (non-employment)2023DOJ_RIGHTS$31,000,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2014private lawsuit-federal$31,000,000
Aristocrat Leisure Ltd. consumer protection violation2021private lawsuit-federal$31,000,000
Doctor's Associates, Inc. dba Subway privacy violation2019private lawsuit-federal$30,900,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesprivacy violation2017private lawsuit-federal$30,446,022
Hilb Rogal insurance violation2005CT-INS$30,250,000
Crescent Publishing Group, Inc. et al. consumer protection violation2001FTC$30,000,000
Total Call MobileKDDItelecommunicationstelecommunications violation2016FCC$30,000,000
Total Call Mobile LLCKDDItelecommunicationstelecommunications violation2016USAO$30,000,000
AffinionJPMorgan Chasefinancial servicesconsumer protection violation2013MULTI-AG$30,000,000
Career Education CorporationPerdoceo Education Corporationmiscellaneous servicesconsumer protection violation2019FTC$30,000,000
Corinthian Colleges Inc. consumer protection violation2015ED$30,000,000
Fax.com consumer protection violation2006MULTI-AG$30,000,000
Southern California Edison CompanyEdison Internationalutilities and power generationconsumer protection violation2009CA-PUC$30,000,000
Osram Sylvania Inc.OSRAMmiscellaneous manufacturingconsumer protection violation2015private lawsuit-federal$30,000,000
Procter & Gamble CompanyProcter & Gamblehousehold and personal care productsconsumer protection violation2018private lawsuit-federal$30,000,000
State Farm Fire and Casualty CompanyState Farm Insurancefinancial servicesconsumer protection violation2010private lawsuit-federal$30,000,000
Welch Foods Inc.Welch Foodsfood productsconsumer protection violation2011private lawsuit-federal$30,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesconsumer protection violation2019private lawsuit-federal$30,000,000
IKO Manufacturing consumer protection violation2019private lawsuit-federal$30,000,000
Prehired LLC consumer protection violation2023CFPB$30,000,000
Philip Morris USA et al. consumer protection violation2023MD-AG$30,000,000
OneLink Communications, Inc. et al. telecommunications violation2016FCC$29,600,000
Medco Health Solutions, Inc.Cignahealthcare servicesconsumer protection violation2004MULTI-AG$29,100,000
U.S. Bank National AssociationU.S. Bancorpfinancial servicesmortgage abuses2020DOJ_UTP$29,000,000
EversourceEverSource Energyutilities and power generationconsumer protection violation2021CT-AG$29,000,000
Bank of America N.A.Bank of Americafinancial servicesconsumer protection violation2017private lawsuit-federal$29,000,000
Southwest AirlinesSouthwest Airlinesairlinesconsumer protection violation2013private lawsuit-federal$29,000,000
Guardian Group LLC consumer protection violation2011AZ-AG$28,929,525
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017CFPB$28,800,000
Day Pacer, LLC and EduTrek, LLC privacy violation2024FTC$28,700,000
Danielson Law Group consumer protection violation2015FTC$28,600,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016CFPB$28,500,000
Aaron's, Inc.Aaron'sretailingconsumer protection violation2014CA-AG$28,400,000
Bear Stearns Companies, LLCJPMorgan Chasefinancial servicesmortgage abuses2008FTC$28,000,000
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018CFPB$28,000,000
PHH Mortgage CorporationOcwen Financialfinancial servicesmortgage abuses2016NY-DFS$28,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesprivacy violation2021private lawsuit-federal$28,000,000
Hoffman Law Group consumer protection violation2015CFPB$27,730,579
Hoffman Law Group consumer protection violation2015FL-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $27,730,579
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2016private lawsuit-federal$27,500,000
Goldman Sachs Group Inc.Goldman Sachsfinancial servicesconsumer protection violation2016private lawsuit-federal$27,500,000
Health Insurance Innovations, Inc. consumer protection violation2022private lawsuit-federal$27,500,000
Credit Acceptance CorporationCredit Acceptance Corp.financial servicesconsumer protection violation2021MA-AG$27,200,000
Portfolio Recovery Associates consumer protection violation2015CFPB$27,000,000
Bell Atlantic-New YorkVerizon Communicationstelecommunicationstelecommunications violation2000FCC$27,000,000
Arthur J. Gallagher & Co.Arthur J. Gallagher & Co.financial servicesconsumer protection violation2005IL-AG$27,000,000
Vast Tech Support, LLC consumer protection violation2016FL-AG$27,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.