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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent Parent sort iconCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
Hudson City Savings BankM&T Bankfinancial servicesbanking violation2015$32,750,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016$28,500,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
Nissan Motor Acceptance CorporationNissanmotor vehiclesconsumer protection violation2020$5,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
Republic Mortgage Insurance CorporationOld Republic Internationalfinancial servicesconsumer protection violation2013$100,000
OneMain FinancialOneMain Holdingsfinancial servicesconsumer protection violation2023$20,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015$25,000,000
Transworld Systems, Inc.Platinum Equityprivate equity (including portfolio companies)consumer protection violation2017$2,500,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
Provident Funding AssociatesProvident Funding Associatesfinancial servicesconsumer protection violation2015$9,000,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2015$7,500,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2022$191,000,000
Sterling Jewelers Inc.Signet Jewelersretailingconsumer protection violation2019$10,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
TMX Finance LLCTMX Financefinancial servicesconsumer protection violation2016$9,000,000
TitleMax and TMX FinanceTMX Financefinancial servicesconsumer protection violation2023$15,000,000
TD Bank, N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2020$122,000,000
Toyota Motor Credit Corp.Toyotamotor vehiclesconsumer protection violation2016$21,900,000
Toyota Motor Credit CorporationToyotamotor vehiclesconsumer protection violation2023$60,000,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2017$16,900,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2023$23,000,000
SunTrust Mortgage, Inc.Truist Financialfinancial servicesconsumer protection violation2014$550,000,000
Trustmark National BankTrustmarkfinancial servicesdiscriminatory practices (non-employment)2021(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $5,000,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014$53,000,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2013$3,200,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2022$37,500,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2023$20,700,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2019$15,500,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2015$70,000,000
Washington FederalWashington Federal Inc.financial servicesconsumer protection violation2013$34,000
Washington Federal Bank, N.A.Washington Federal Inc.financial servicesconsumer protection violation2020$200,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2015$34,800,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2016$4,010,000
Wells Fargo BankWells Fargofinancial servicesbanking violation2016$100,000,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018$500,000,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2022$3,700,000,000
Bridgepoint Education, Inc.Zovio Inc.miscellaneous servicesconsumer protection violation2016$31,500,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.