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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Fax.com consumer protection violation2006MULTI-AG$30,000,000
Southern California Edison CompanyEdison Internationalutilities and power generationconsumer protection violation2009CA-PUC$30,000,000
Procter & Gamble CompanyProcter & Gamblehousehold and personal care productsconsumer protection violation2018private lawsuit-federal$30,000,000
IKO Manufacturing consumer protection violation2019private lawsuit-federal$30,000,000
Prehired LLC consumer protection violation2023CFPB$30,000,000
Philip Morris USA et al. consumer protection violation2023MD-AG$30,000,000
OneLink Communications, Inc. et al. telecommunications violation2016FCC$29,600,000
Medco Health Solutions, Inc.Cignahealthcare servicesconsumer protection violation2004MULTI-AG$29,100,000
U.S. Bank National AssociationU.S. Bancorpfinancial servicesmortgage abuses2020DOJ_UTP$29,000,000
EversourceEverSource Energyutilities and power generationconsumer protection violation2021CT-AG$29,000,000
Southwest AirlinesSouthwest Airlinesairlinesconsumer protection violation2013private lawsuit-federal$29,000,000
Day Pacer, LLC and EduTrek, LLC privacy violation2024FTC$28,700,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016CFPB$28,500,000
Aaron's, Inc.Aaron'sretailingconsumer protection violation2014CA-AG$28,400,000
Bear Stearns Companies, LLCJPMorgan Chasefinancial servicesmortgage abuses2008FTC$28,000,000
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018CFPB$28,000,000
PHH Mortgage CorporationOcwen Financialfinancial servicesmortgage abuses2016NY-DFS$28,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesprivacy violation2021private lawsuit-federal$28,000,000
Hoffman Law Group consumer protection violation2015FL-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $27,730,579
Bell Atlantic-New YorkVerizon Communicationstelecommunicationstelecommunications violation2000FCC$27,000,000
Arthur J. Gallagher & Co.Arthur J. Gallagher & Co.financial servicesconsumer protection violation2005IL-AG$27,000,000
Vast Tech Support, LLC consumer protection violation2016FL-AG$27,000,000
SBC CommunicationsAT&Ttelecommunicationsconsumer protection violation2002CA-PUC$27,000,000
Cardinal Health Inc.Cardinal Healthwholesalersconsumer protection violation2015FTC$26,800,000
HSBC SecuritiesHSBCfinancial servicesmortgage abuses2018MA-AG$26,800,000
John Hancock Life & Health Insurance CompanyManulife Financialfinancial servicesinsurance violation2022NY-DFS$26,300,000
InterFACE Talent consumer protection violation2016FL-AG$26,000,000
In Shape Health Clubs consumer protection violation2016CA-MULTI$26,000,000
Samara Portfolio Management, LLC, consumer protection violation2017TX-AG$25,724,731
Pacific BellAT&Ttelecommunicationsconsumer protection violation2001CA-PUC$25,550,000
The Zaken Corp. consumer protection violation2014DOJ_CIVIL$25,406,781
U.S. Fidelis, Inc. consumer protection violation2011MD-AG$25,224,611
Prudential Insurance Company of AmericaPrudential Financialfinancial servicesinsurance violation2001NJ-DBI$25,100,000
Reebok International Ltd.Authentic Brands Groupretailingconsumer protection violation2011FTC$25,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015CFPB$25,000,000
AT&T Services Inc.AT&Ttelecommunicationstelecommunications violation2015FCC$25,000,000
Office Depot, Inc.ODP Corporationretailingconsumer protection violation2019FTC$25,000,000
Freedom Debt Relief, LLC consumer protection violation2019CFPB$25,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationsconsumer protection violation2018NY-AG$25,000,000
Trump UniversityTrump Organizationreal estateconsumer protection violation2016NY-AG$25,000,000
Health Net Life Insurance Co.Centenehealthcare servicesinsurance violation2008CA-INS$25,000,000
Home Depot, Inc.Home Depotretailingprivacy violation2020private lawsuit-federal$25,000,000
Farmers InsuranceZurich Insurancefinancial servicesinsurance violation2021OK-AG$25,000,000
Sturm Foods Inc.TreeHouse Foodsfood productsconsumer protection violation2020private lawsuit-federal$25,000,000
Amazon.comAmazon.comretailingprivacy violation2023FTC$25,000,000
Amazon.com Inc.Amazon.comretailingprivacy violation2023DOJ_CIVIL(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $25,000,000
Arizona Public Service CompanyPinnacle West Capitalutilities and power generationconsumer protection violation2021AZ-AG$24,750,000
CHI FranciscanCommonSpirit Healthhealthcare servicesconsumer protection violation2019WA-AG$24,680,000
John Hancock Life Insurance CompanyManulife Financialfinancial servicesdiscriminatory practices (non-employment)2009private lawsuit-federal$24,400,000
American Precious Metals LLC consumer protection violation2012FTC$24,300,000
Portfolio Recovery Associates consumer protection violation2023CFPB$24,180,000
Leasecomm consumer protection violation2003FTC$24,000,000
Leasecomm consumer protection violation2003MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $24,000,000
Hartford Life Insurance CompanyHartford Financial Servicesfinancial servicesinsurance violation2012NY-DFS$24,000,000
AbbVie Inc.AbbViepharmaceuticalsconsumer protection violation2020CA-INS$24,000,000
St. Louis Rams LLC consumer protection violation2019private lawsuit-federal$24,000,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2010MULTI-AG$23,700,000
Certified Merchant Services consumer protection violation2004FTC$23,575,488
KB HomeKB Homeconstruction and engineeringconsumer protection violation2016FL-AG$23,500,000
TracFoneVerizon Communicationstelecommunicationstelecommunications violation2023FCC$23,500,000
Turtle Creek Assets Ltd. et al. consumer protection violation2022NC-AG$23,184,569
Atlantic International Bank Limited consumer protection violation2019FTC$23,000,000
Ticketmaster Entertainment Inc.Live Nation Entertainmententertainmentconsumer protection violation2013private lawsuit-federal$23,000,000
Merck, Sharp & Dohme Corp.Merckpharmaceuticalsconsumer protection violation2014private lawsuit-federal$23,000,000
GoogleAlphabet Inc.information technologyprivacy violation2023private lawsuit-federal$23,000,000
Acer America Corporation consumer protection violation2013private lawsuit-federal$22,700,000
Eonsmoke, LLC consumer protection violation2020AZ-AG$22,535,136
Google Inc.Alphabet Inc.information technologyprivacy violation2012FTC$22,500,000
Marathon Petroleum CompanyMarathon Petroleumoil and gasconsumer protection violation2019KY-AG$22,500,000
JUUL Labs, Inc.Juul Labstobaccoconsumer protection violation2022WA-AG$22,500,000
Google Inc.Alphabet Inc.information technologyconsumer protection violation2017private lawsuit-federal$22,500,000
Bumble Trading Inc. consumer protection violation2020private lawsuit-federal$22,500,000
Fidelity Co-operative Bank consumer protection violation2021private lawsuit-federal$22,500,000
Trident Mortgage CompanyBerkshire Hathawaydiversifieddiscriminatory practices (non-employment)2022CFPB$22,400,000
Telrite Corporation telecommunications violation2013FCC$22,399,761
CA Certificate Service consumer protection violation2022WA-AG$22,178,099
FreeScore360.com, FreeScoreOnline.com and ScoreSense.com consumer protection violation2014FTC$22,000,000
Purple Communications, IncZVRStelecommunicationstelecommunications violation2010FCC$22,000,000
FreeScore360.com, FreeScoreOnline.com and ScoreSense.com consumer protection violation2014MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $22,000,000
Santander Consumer USA Holdings Inc.Banco Santanderfinancial servicesconsumer protection violation2017MA-AG$22,000,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2010MULTI-AG$22,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesconsumer protection violation2022private lawsuit-federal$21,864,673
American Honda Finance Corp.Hondamotor vehiclesconsumer protection violation2019private lawsuit-federal$21,744,278
All USA Van Lines Inc. et al. consumer protection violation2022FL-AG$21,700,000
Network Services Solutions telecommunications violation2016FCC$21,691,499
Monsanto CompanyBayerchemicalsconsumer protection violation2018private lawsuit-federal$21,500,000
Federal Express Corp.FedExfreight and logisticsconsumer protection violation2013private lawsuit-federal$21,500,000
Ashford University and Zovio, Inc. consumer protection violation2022CA-AG$21,442,329
Excellus Health PlanExcellus BlueCross BlueShieldhealthcare servicesinsurance violation2011NY-DFS$21,426,603
Progressive Movers, Inc. and ABC Packing Supplies, Inc. consumer protection violation2013NJ-AG$21,200,000
QBE Holdings Inc.QBE Insurancefinancial servicesinsurance violation2017MULTI-FIN$21,164,000
AMG Services Inc. and MNE Services Inc. consumer protection violation2015FTC$21,000,000
Dannon Company, Inc.Danonefood productsconsumer protection violation2010MULTI-AG$21,000,000
MyLife.com, Inc. consumer protection violation2021FTC$21,000,000
Guthy-Renker LLC consumer protection violation2017private lawsuit-state$20,370,100
Qwest/LCILumen Technologiestelecommunicationsconsumer protection violation2002CA-PUC$20,340,000
First American Homebuilders Reinsurance Co. insurance violation2005CA-INS$20,100,000
Uber TechnologiesUber Technologiesmiscellaneous servicesconsumer protection violation2017FTC$20,000,000
AetnaCVS Healthretailingconsumer protection violation2009NY-AG$20,000,000
Ansure Mortuaries consumer protection violation2010IN-AG$20,000,000
AT&T Mobility LLCAT&Ttelecommunicationstelecommunications violation2014MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $20,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.