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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Total Account Recovery, LLC and E-Finance Call Center Support payday lending violation2017NY-DFS$11,858,745
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2018CFPB$11,790,000
Dominion Management of Delaware, Inc. and Dominion Management Services, Inc. dba CashPoint consumer protection violation2021PA-AG$11,767,164
Allstate CorporationAllstatefinancial servicesdiscriminatory practices (non-employment)2007private lawsuit-federal$11,720,000
Global Connection telecommunications violation2013FCC$11,702,695
RAM Payment and Account Management Systems consumer protection violation2022CFPB$11,700,000
Ocwen Financial CorporationOcwen Financialfinancial servicesmortgage abuses2020FL-AG$11,600,000
Columbus Bank and Trust Company and CompuCredit Corporation consumer protection violation2006NY-AG$11,525,000
GreenSky, LLCGoldman Sachsfinancial servicesconsumer protection violation2021CFPB$11,500,000
SeaWorld Parks & Entertainment, Inc.SeaWorld Entertainmententertainmentconsumer protection violation2019private lawsuit-federal$11,500,000
Aetna Health Inc.CVS Healthretailinginsurance violation2011NY-DFS$11,495,614
New Hope Property, LLC consumer protection violation2010NJ-AG$11,450,000
Toyota Motor CreditToyotamotor vehiclesdiscriminatory practices (non-employment)2006private lawsuit-federal$11,445,000
Snap Finance LLC et al. consumer protection violation2023PA-AG$11,400,000
Mid-America Apartment Communities, Inc.Mid-American Apartment Communitiesreal estateAmericans with Disabilities Act2018USAO$11,300,000
Transamerica Insurance Co.Aegonfinancial servicesinsurance violation2013MULTI-AG$11,200,000
Subscriber Services Inc. consumer protection violation2016CO-AG$11,100,000
Data Integration Systems, Inc. telecommunications violation2016FCC$11,000,000
Condor Capital Corporation consumer protection violation2014NY-DFS$11,000,000
Mid-Century Insurance Co. of TexasZurich Insurancefinancial servicesinsurance violation2000TX-INS$11,000,000
American International GroupAmerican International Groupfinancial servicesinsurance violation2012MULTI-FIN$11,000,000
Conseco Life Insurance CompanyCNO Financialfinancial servicesinsurance violation2010MULTI-FIN$11,000,000
Walgreen Co.Walgreens Boots Allianceretailingprivacy violation2015private lawsuit-federal$11,000,000
Zywave Inc. privacy violation2023private lawsuit-federal$11,000,000
Google LLCAlphabet Inc.information technologyconsumer protection violation2019private lawsuit-federal$11,000,000
Hertz CorporationHertzmiscellaneous servicesconsumer protection violation2014private lawsuit-federal$11,000,000
Massage Envy Franchising, LLCRoark Capitalprivate equity (including portfolio companies)consumer protection violation2022private lawsuit-federal$11,000,000
Pharmavite LLCOtsuka Pharmaceuticalpharmaceuticalsconsumer protection violation2017private lawsuit-federal$10,975,000
New York Life Insurance & Annuity CorporationNew York Life Insurancefinancial servicesconsumer protection violation2021NY-DFS$10,929,000
CenturyLinkLumen Technologiestelecommunicationsconsumer protection violation2020AZ-AG$10,900,000
Harris Jewelry consumer protection violation2022FTC$10,900,000
AWS LLC et al. consumer protection violation2018FTC$10,800,000
HD Benefits consumer protection violation2001AZ-AG$10,800,000
Rome Finance Company, Inc. consumer protection violation2008TN-AG$10,800,000
BINT Operations LLC consumer protection violation2023TX-AG$10,760,000
Consolidated Edison Company of New York, Inc.Consolidated Edisonutilities and power generationutility service violation2020NY-PSC$10,750,000
Impetus Enterprise, Inc. and Fig Tree & Co., LLC consumer protection violation2020FTC$10,708,206
ING Life Insurance and Annuity CompanyVoya Financialfinancial servicesinsurance violation2013MULTI-AG$10,700,000
Columbian Mutual Life Insurance Company insurance violation2022NY-DFS$10,700,000
Trilegiant Corp. consumer protection violation2006MULTI-AG$10,650,000
Aventis CropScienceBayerchemicalsconsumer protection violation2001IA-AG$10,596,097
Solid Ad Solutions LLC, Solid Tech Solutions LLC, Freedom Billing LLC and EWeb Financial LLC consumer protection violation2012AZ-AG$10,574,881
Stewart Finance Company consumer protection violation2005FTC$10,500,000
Travelers CompaniesTravelersfinancial servicesinsurance violation2012CA-INS$10,500,000
Curacao consumer protection violation2021CA-AG$10,500,000
Golden State Water consumer protection violation2011CA-PUC$10,500,000
State Farm Insurance GroupState Farm Insurancefinancial servicesinsurance violation2020NY-DFS$10,443,700
Real Wealth Inc. consumer protection violation2011FTC$10,400,000
CenterPoint Energy Resources Corp.CenterPoint Energyutilities and power generationconsumer protection violation2021AR-AG$10,400,000
Ford Motor CreditFord Motormotor vehiclesdiscriminatory practices (non-employment)2006private lawsuit-federal$10,275,000
Career Education CorporationPerdoceo Education Corporationmiscellaneous servicesconsumer protection violation2013NY-AG$10,250,000
National Check Control consumer protection violation2005FTC$10,204,445
Yellow Page Marketing B.V. consumer protection violation2012FTC$10,200,000
William Andrews Burns LLC consumer protection violation2022NJ-AG$10,191,992
Allianz Life Insurance Company of North AmericaAllianzfinancial servicesinsurance violation2008CA-INS$10,050,000
Sale Slash consumer protection violation2016FTC$10,000,000
HSBCHSBCfinancial servicesmortgage abuses2014USAO$10,000,000
Inbound Call Experts consumer protection violation2016FTC$10,000,000
SprintT-Mobile UStelecommunicationstelecommunications violation2018FCC$10,000,000
Sterling Jewelers Inc.Signet Jewelersretailingconsumer protection violation2019CFPB$10,000,000
Support.com, Inc. consumer protection violation2019FTC$10,000,000
Allianz Life Insurance Company of North AmericaAllianzfinancial servicesinsurance violation2012MULTI-AG$10,000,000
Aronowitz & Mecklenburg, LLP; Xceleron, LLC; Assured Title Agency LLC mortgage abuses2014CO-AG$10,000,000
CIGNACignahealthcare servicesconsumer protection violation2009NY-AG$10,000,000
CIT Group/Equipment Financing, Inc.First Citizens BancSharesfinancial servicesconsumer protection violation2005MULTI-AG$10,000,000
Fremont Investment & Loan and Fremont General Corp consumer protection violation2009MA-AG$10,000,000
Inbound Call Experts, LLC consumer protection violation2016FL-AG$10,000,000
Lyon Financial Services d/b/a U.S. Bancorp Business Equipment Finance Group consumer protection violation2005MULTI-AG$10,000,000
Premera Blue CrossPremera Blue Crosshealthcare servicesprivacy violation2019MULTI-AG$10,000,000
State Farm Mutual Automobile Insurance Co.State Farm Insurancefinancial servicesconsumer protection violation2005TX-AG$10,000,000
WellPoint, Inc.Elevance Healthhealthcare servicesconsumer protection violation2009NY-AG$10,000,000
Wells Fargo Financial Leasing, Inc.Wells Fargofinancial servicesconsumer protection violation2005MULTI-AG$10,000,000
Wade Cook Financial Corp. and Wade Cook Seminars consumer protection violation2000CA-MULTI$10,000,000
Metropolitan Life Insurance Company, Inc.MetLifefinancial servicesinsurance violation2014NY-MANDA$10,000,000
Anthem Blue CrossElevance Healthhealthcare servicesinsurance violation2008CA-MHC$10,000,000
QBE Insurance Corp.QBE Insurancefinancial servicesinsurance violation2013NY-DFS$10,000,000
Blue Cross and Blue Shield of Texas insurance violation2020TX-INS$10,000,000
AllstateAllstatefinancial servicesinsurance violation2010MULTI-FIN$10,000,000
Age of Learning, Inc. dba ABCmouse consumer protection violation2020FTC$10,000,000
Wells Fargo & Co.Wells Fargofinancial servicesdiscriminatory practices (non-employment)2019private lawsuit-federal$10,000,000
Walmart Inc.Walmartretailingprivacy violation2021private lawsuit-state$10,000,000
TracFone Wireless, Inc.Verizon Communicationstelecommunicationsconsumer protection violation2015CA-PUC$10,000,000
PSEG Long IslandPublic Service Enterpriseutilities and power generationutility service violation2020NY-PSC$10,000,000
AmeritechAT&Ttelecommunicationsutility service violation2000WI-PSC$10,000,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2022CFPB$10,000,000
Bank of America, N.A. (USA)Bank of Americafinancial servicesconsumer protection violation2015private lawsuit-federal$10,000,000
PNC Merchant Services Company, L.P.PNC Financial Servicesfinancial servicesconsumer protection violation2022private lawsuit-federal$10,000,000
Quest Diagnostics Inc.Quest Diagnosticshealthcare servicesconsumer protection violation2000private lawsuit-federal$10,000,000
Tarsadia Hotels consumer protection violation2017private lawsuit-federal$10,000,000
Webloyalty.com Inc. consumer protection violation2009private lawsuit-federal$10,000,000
ACI Worldwide mortgage abuses2023MULTI-AG$10,000,000
ACI Worldwide and ACI Payments consumer protection violation2023MULTI-FIN$10,000,000
Marketing Support Systems telecommunications violation2020FCC$9,997,750
Octapharma Plasma Inc. privacy violation2022private lawsuit-federal$9,987,380
CSL Plasma Inc.CSL Limitedpharmaceuticalsprivacy violation2022private lawsuit-federal$9,900,000
EthiconJohnson & Johnsonpharmaceuticalsconsumer protection violation2023KY-AG$9,900,000
Robinhood Financial LLCRobinhood Marketsfinancial servicesconsumer protection violation2023private lawsuit-federal$9,900,000
US Airways Inc.American Airlinesairlinesconsumer protection violation2019private lawsuit-federal$9,850,000
PROGRESSIVE DIRECT INSURANCEProgressivefinancial servicesinsurance violation2017VA-INS$9,839,379
Midland Funding LLCEncore Capital Groupfinancial servicesconsumer protection violation2019private lawsuit-federal$9,805,000
Yellowstone Capital consumer protection violation2021FTC$9,800,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.