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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $147,306,892,156
Number of Penalty Records: 25,126
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,802,565,0547
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Bank of America CorporationBank of Americafinancial servicesmortgage abuses2014DOJ$16,650,000,000
Bank of America CorporationBank of Americafinancial servicesmortgage abuses2012DOJ$10,956,600,000
Countrywide Home LoansBank of Americafinancial servicesmortgage abuses2008MULTI-AG$8,680,000,000
Wells Fargo & CompanyWells Fargofinancial servicesmortgage abuses2012DOJ$5,342,200,000
JPMorgan Chase & Co.JPMorgan Chasefinancial servicesmortgage abuses2012DOJ$5,333,600,000
Facebook, Inc.Meta Platforms Inc.information technologyprivacy violation2019FTC$5,000,000,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2022CFPB$3,700,000,000
Countrywide Financial CorporationBank of Americafinancial servicesmortgage abuses2010MULTI-AG$3,004,100,000
Lexington Law and CreditRepair.com consumer protection violation2023CFPB$2,700,000,000
Bank of AmericaBank of Americafinancial servicesmortgage abuses2012MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $2,382,415,075
Citigroup Inc.Citigroupfinancial servicesmortgage abuses2012DOJ$2,202,000,000
South Carolina Electric & GasDominion Energyutilities and power generationconsumer protection violation2019private lawsuit-state$2,200,000,000
NavientNavientfinancial servicesconsumer protection violation2022MULTI-AG$1,850,000,000
Corinthian Colleges, Inc. consumer protection violation2016CA-AG$1,170,025,000
JPMorgan ChaseJPMorgan Chasefinancial servicesmortgage abuses2012MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $1,121,188,661
Wells FargoWells Fargofinancial servicesmortgage abuses2012MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $1,005,233,716
Bank of America CorporationBank of Americafinancial servicesmortgage abuses2014MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $943,000,000
Google LLCAlphabet Inc.information technologyconsumer protection violation2023MULTI-AG$700,000,000
FacebookMeta Platforms Inc.information technologyprivacy violation2021private lawsuit-federal$650,000,000
Verizon CommunicationsVerizon Communicationstelecommunicationstelecommunications violation2018FCC$614,300,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2020MULTI-AG$550,000,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019CFPB$525,000,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018CFPB$500,000,000
Career Education Corp.Perdoceo Education Corporationmiscellaneous servicesconsumer protection violation2019MULTI-AG$498,700,000
University of MichiganMichigan Medicinehealthcare servicesdiscriminatory practices (non-employment)2022private lawsuit-federal$490,000,000
Household Finance Corp.HSBCfinancial servicesmortgage abuses2002MULTI-AG$484,000,000
HSBC Bank USA NAHSBCfinancial servicesmortgage abuses2016DOJ$470,000,000
Sequoia Capital et al. consumer protection violation2021private lawsuit-federal$433,050,000
CitigroupCitigroupfinancial servicesmortgage abuses2012MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $413,041,577
BP West Coast Products LLCBPoil and gasconsumer protection violation2019private lawsuit-state$409,000,000
Plain Green LLC et al. consumer protection violation2019private lawsuit-federal$395,903,000
AmeriCredit Financial Services Inc.General Motorsmotor vehiclesconsumer protection violation2012private lawsuit-federal$388,000,000
Wells Fargo Bank, N.A.Wells Fargofinancial servicesconsumer protection violation2019private lawsuit-federal$386,000,000
Equifax Inc.Equifaxmiscellaneous servicesprivacy violation2020private lawsuit-federal$380,500,000
Western Union Co.Western Unionfinancial servicesconsumer protection violation2000private lawsuit-federal$375,000,000
State Farm LloydsState Farm Insurancefinancial servicesinsurance violation2015TX-INS$352,500,000
T-MobileT-Mobile UStelecommunicationsprivacy violation2023private lawsuit-federal$350,000,000
Goldman SachsGoldman Sachsfinancial servicesmortgage abuses2013FED$330,000,000
DEI, LLLP; Dalbey Education Institute, LLC; and IPME, LLLP consumer protection violation2013CO-AG$330,000,000
PEAKS Trust consumer protection violation2020CFPB$330,000,000
ITT Technical Institute and PEAKS consumer protection violation2020MULTI-AG$330,000,000
Ameriquest MortgageCitigroupfinancial servicesconsumer protection violation2006MULTI-AG$325,000,000
SunTrust Mortgage Inc.Truist Financialfinancial servicesmortgage abuses2014DOJ_CIVIL$320,000,000
Dominion Energy Inc.Dominion Energyutilities and power generationconsumer protection violation2020private lawsuit-state$320,000,000
Apple Inc.Apple Inc.electrical and electronic equipmentconsumer protection violation2023private lawsuit-federal$310,000,000
Ally Financial Inc. (formerly GMAC)Ally Financialfinancial servicesmortgage abuses2012DOJ$309,600,000
Providian Financial Corp.JPMorgan Chasefinancial servicesconsumer protection violation2000CA-AG$305,500,000
Sumco Panama telecommunications violation2022FCC$299,997,000
Stericycle Inc.Stericyclewaste management and environmental servicesconsumer protection violation2018private lawsuit-federal$295,000,000
Dish NetworkDISH Networktelecommunicationsconsumer protection violation2017FTC$280,000,000
BPBPoil and gasconsumer protection violation2012AK-AG$255,000,000
Morgan StanleyMorgan Stanleyfinancial servicesmortgage abuses2013FED$227,000,000
JSquared Telecom LLC et al. telecommunications violation2021FCC$225,000,000
HCA Holdings Inc.HCA Healthcarehealthcare servicesconsumer protection violation2018private lawsuit-federal$220,000,000
JPMorgan Chase & Co.JPMorgan Chasefinancial servicesconsumer protection violation2014private lawsuit-federal$218,000,000
Citigroup Inc.Citigroupfinancial servicesconsumer protection violation2002FTC$215,000,000
American General Life InsuranceAmerican International Groupfinancial servicesdiscriminatory practices (non-employment)2000private lawsuit-federal$214,000,000
Hyundai MotorHyundai Motormotor vehiclesconsumer protection violation2015private lawsuit-federal$210,000,000
MetLife Insurance CompanyMetLifefinancial servicesinsurance violation2019NY-DFS$208,750,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2016private lawsuit-federal$203,000,000
HerbalifeHerbalifefood productsconsumer protection violation2016FTC$200,000,000
Associated Bank, N.A.Associated Banc-Corpfinancial servicesdiscriminatory practices (non-employment)2015HUD$200,000,000
T-MobileT-Mobile UStelecommunicationstelecommunications violation2020FCC$200,000,000
TJX CompaniesTJXretailingprivacy violation2008private lawsuit-federal$200,000,000
Service Corp. InternationalService Corporation Internationalmiscellaneous servicesconsumer protection violation2023private lawsuit-federal$200,000,000
Kaiser Foundation Health Plan, Inc.Kaiser Permanentehealthcare servicesinsurance violation2023CA-MHC$200,000,000
Navient Solutions LLCNavientfinancial servicesconsumer protection violation2023private lawsuit-federal$198,400,000
Boohoo Group PLCBoohoo Group PLCretailingconsumer protection violation2023private lawsuit-federal$197,000,000
Aequitas Capital Management Inc. consumer protection violation2017MULTI-AG$192,000,000
Apollo Education GroupApollo Education Groupmiscellaneous servicesconsumer protection violation2019FTC$191,000,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2022CFPB$191,000,000
EquifaxEquifaxmiscellaneous servicesprivacy violation2019MULTI-AG$175,000,000
Progressive Leasing consumer protection violation2020FTC$175,000,000
Pacificare Life and Health Insurance Co.UnitedHealth Grouphealthcare servicesinsurance violation2014CA-INS$173,603,750
Morgan Drexen, Inc. consumer protection violation2016CFPB$172,882,488
Google LLCAlphabet Inc.information technologyprivacy violation2019FTC$170,000,000
American Honda Motor CompanyHondamotor vehiclesconsumer protection violation2012private lawsuit-state$170,000,000
Student CU Connect CUSO, LLC consumer protection violation2019CFPB$168,000,000
Student CU Connect CUSO, LLC consumer protection violation2019MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $168,000,000
Frontier CommunicationsFrontier Communicationstelecommunicationstelecommunications violation2015WV-AG$160,000,000
MetLifeMetLifefinancial servicesdiscriminatory practices (non-employment)2002NY-DFS$160,000,000
Countrywide Financial CorporationBank of Americafinancial servicesmortgage abuses2009PA-AG$150,000,000
AdvoCare International, L.P. consumer protection violation2019FTC$150,000,000
Twitter Inc.X Corp.information technologyprivacy violation2022DOJ_CIVIL$150,000,000
Uber TechnologiesUber Technologiesmiscellaneous servicesprivacy violation2018MULTI-AG$148,000,000
American International GroupAmerican International Groupfinancial servicesinsurance violation2010MULTI-FIN$146,500,000
Intuit, Inc.Intuitinformation technologyconsumer protection violation2022MULTI-AG$141,000,000
American Web Loan Inc. consumer protection violation2021private lawsuit-federal$141,000,000
Southwest Airlines Co.Southwest Airlinesairlinesaviation consumer protection violation2023ACPD$140,000,000
Western Union Co.Western Unionfinancial servicesconsumer protection violation2016private lawsuit-federal$133,000,000
Flagstar BankNew York Community Bancorpfinancial servicesmortgage abuses2012USAO$132,800,000
Ocwen Financial ServicesOcwen Financialfinancial servicesmortgage abuses2013MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $127,300,000
CephalonTeva Pharmaceutical Industriespharmaceuticalsconsumer protection violation2016MULTI-AG$125,000,000
John Hancock Life Insurance CompanyManulife Financialfinancial servicesconsumer protection violation2022private lawsuit-federal$123,074,128
Lender Processing Services, Inc. mortgage abuses2013MULTI-AG$120,000,000
Farmers Insurance ExchangeFarmers Insurance Exchangefinancial servicesinsurance violation2016TX-INS$117,500,000
Yahoo Inc.Apollo Global Managementprivate equity (including portfolio companies)privacy violation2020private lawsuit-federal$117,500,000
ChariTel Inc. et al. telecommunications violation2022FCC$116,156,250
Anthem, Inc.Elevance Healthhealthcare servicesprivacy violation2018private lawsuit-federal$115,000,000
Public Service Company of New MexicoPNM Resourcesutilities and power generationconsumer protection violation2023NM-AG$115,000,000
CompuCredit CorporationAtlanticus Holdingsfinancial servicesconsumer protection violation2008FTC$114,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.