Violation Tracker Industry Summary Page

Industry: 
financial services
Penalty Total since 2000: 
$325,206,110,617
Number of Records: 
5,976
Note: 
The totals include only those entries matched to a parent company. The industry designation is the primary one for the parent's operations overall. The totals are adjusted to account for the fact that each parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Bank of America$82,700,046,034213
JPMorgan Chase$34,530,243,993154
Citigroup$25,045,655,764120
Wells Fargo$21,199,943,231179
Deutsche Bank$18,156,533,87859
UBS$16,792,800,91083
Royal Bank of Scotland$13,455,904,00027
Goldman Sachs$13,140,380,98740
BNP Paribas$12,132,582,95017
Credit Suisse$10,409,957,62631


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
Download results as CSV or XML (maximum 10,000; for access to larger downloads contact Phil Mattera)
Company Parent Primary Offense Typesort icon Year Agency Penalty Amount
National City Commercial Capital Company LLC PNC Financial Services consumer protection violation 2008 MULTI-AG $7,200,000
National City Commercial Capital Corporation PNC Financial Services consumer protection violation 2006 NY-AG $817,700
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2018 MD-AG $760,000
Nationwide Insurance Nationwide consumer protection violation 2008 MS-AG $40,000,000
Nationwide Insurance Nationwide consumer protection violation 2015 WV-AG $5,750,000
Nationwide Life Insurance Nationwide consumer protection violation 2005 MA-AG $650,000
Nelnet Inc. Nelnet consumer protection violation 2007 NY-AG $2,000,000
Nelnet, Inc. Nelnet consumer protection violation 2008 NY-AG $200,000
Ocwen Financial Corporation Ocwen Financial consumer protection violation 2019 ME-AG $84,000
PayPal PayPal Holdings consumer protection violation 2002 NY-AG $200,000
PayPal PayPal Holdings consumer protection violation 2004 NY-AG $150,000
PayPal, Inc. PayPal Holdings consumer protection violation 2006 MULTI-AG $1,700,000
Peerless Insurance Co. Liberty Mutual Insurance consumer protection violation 2010 MA-AG $20,000
PHH Mortgage Corp. Ocwen Financial consumer protection violation 2018 GA-AG $75,000
Premier Insurance Company of Massachusetts Travelers consumer protection violation 2011 MA-AG $5,000,386
Progressive Direct Insurance Co. Progressive consumer protection violation 2009 MA-AG $120,000
Progressive Insurance Company of Ohio Progressive consumer protection violation 2001 IA-AG $127,500
Protective Life Insurance Co. Dai-ichi Life consumer protection violation 2007 TX-AG $1,570,000
Providian Financial Corp. JPMorgan Chase consumer protection violation 2000 CA-AG $305,500,000
Providian Financial Corp. JPMorgan Chase consumer protection violation 2000 CT-AG $1,600,000
QBE Insurance QBE Insurance consumer protection violation 2018 MA-AG $2,400,000
QBE Insurance QBE Insurance consumer protection violation 2016 MA-AG $375,000
Resource Life Insurance Co. CNO Financial consumer protection violation 2010 TX-AG $2,600,000
Sallie Mae Navient consumer protection violation 2007 NY-AG $2,000,000
Santander Bank, N.A. Banco Santander consumer protection violation 2015 NY-AG $500,000
Santander Consumer USA Holdings Inc. Banco Santander consumer protection violation 2017 MA-AG $22,000,000
Santander Consumer USA Holdings, Inc. Banco Santander consumer protection violation 2017 DE-AG $3,875,000
Santander Securities LLC Banco Santander consumer protection violation 2019 MA-AG $100,000
Santander USA Holdings Inc. Banco Santander consumer protection violation 2015 MA-AG $5,400,000
Sentry Insurance Sentry Insurance consumer protection violation 2014 MA-AG $53,430
State Farm State Farm Insurance consumer protection violation 2008 MS-AG $74,000,000
State Farm State Farm Insurance consumer protection violation 2000 TX-AG $3,100,000
State Farm Mutual Automobile Insurance Co. State Farm Insurance consumer protection violation 2005 TX-AG $10,000,000
State Farm Mutual Insurance Company State Farm Insurance consumer protection violation 2005 MULTI-AG $41,000,000
State Street Corp. State Street Corp. consumer protection violation 2019 MA-AG $53,500,000
Stewart Title Company of California Stewart Information Services consumer protection violation 2002 CA-AG $2,500,000
Student Loan Xpress, Inc. CIT consumer protection violation 2009 MULTI-AG $112,825,000
Student Loan Xpress, Inc. CIT consumer protection violation 2010 KY-AG $3,600,000
Student Loan Xpress, Inc. CIT consumer protection violation 2007 NY-AG $3,000,000
The Chubb Corp. Chubb Limited consumer protection violation 2009 MA-AG $239,011
The Insurance Company of the State of Pennsylvania American International Group consumer protection violation 2015 MA-AG $430,000
Time Insurance Company Haven Holdings consumer protection violation 2007 MA-AG $16,000
TitleMax of Virginia Inc. TMX Finance consumer protection violation 2014 DC-AG $167,257
Travelers Companies, Inc. Travelers consumer protection violation 2018 CT-AG $5,000,000
U.S. Bancorp U.S. Bancorp consumer protection violation 2005 CA-AG $2,600,000
Union Security Insurance Company Assurant consumer protection violation 2007 MA-AG $28,000
Union Security Life Insurance Co Assurant consumer protection violation 2000 MA-AG $1,000,000
United American Insurance Co. Globe Life Inc. consumer protection violation 2003 CT-AG $45,000
United Services Automobile Association USAA consumer protection violation 2010 MA-AG $25,000
United Services Automobile Association USAA consumer protection violation 2010 MA-AG $2,300,000
United States Life Insurance Company in the City of New York American International Group consumer protection violation 2011 MA-AG $760,000
Universal Underwriters Life Insurance Co. Zurich Insurance consumer protection violation 2008 TX-AG $2,400,000
UnumProvident Corporation Unum consumer protection violation 2006 NY-AG $17,400,000
UnumProvident Corporation Unum consumer protection violation 2004 MULTI-AG $15,000,000
US Bank NA U.S. Bancorp consumer protection violation 2003 NY-AG $33,500
USAA Federal Savings Bank USAA consumer protection violation 2003 NY-AG $33,500
Visa Inc. Visa consumer protection violation 2018 NM-AG $2,270,000
Wells Fargo Wells Fargo consumer protection violation 2010 MULTI-AG $23,700,000
Wells Fargo Wells Fargo consumer protection violation 2004 NY-AG $2,900,000
Wells Fargo Wells Fargo consumer protection violation 2016 WV-AG $8,000,000
Wells Fargo Bank Wells Fargo consumer protection violation 2011 CT-AG $741,465
Wells Fargo Financial Bank Wells Fargo consumer protection violation 2003 NY-AG $33,500
Wells Fargo Financial Leasing, Inc. Wells Fargo consumer protection violation 2005 MULTI-AG $10,000,000
Western Sky Financial LLC, CashCall, Inc., WS Funding, LLC and Delbert Services Corp. CashCall Inc. consumer protection violation 2016 IN-AG $1,000,000
Western Sky Financial, CashCall Inc. and WS Funding CashCall Inc. consumer protection violation 2016 AR-AG $750,000
Western Sky Financial, LLC CashCall Inc. consumer protection violation 2014 NY-AG $1,500,000
Western Sky Financial, LLC and CashCall, Inc. CashCall Inc. consumer protection violation 2015 MI-AG $24,700,000
Western Sky Financial, LLC et al. CashCall Inc. consumer protection violation 2014 CO-AG $565,000
Western Sky Financial, LLC, CashCall, Inc. CashCall Inc. consumer protection violation 2017 GA-AG $42,000,000
Western Sky Financial, LLC, WS Funding, LLC, CashCall, Inc., Delbert Services Corp. CashCall Inc. consumer protection violation 2015 MA-AG $259,115
Western Union Co. Western Union consumer protection violation 2017 MULTI-AG $5,000,000
Western Union Financial Services Western Union consumer protection violation 2005 MULTI-AG $8,529,000
Willis Group Holdings Ltd. Willis Towers Watson consumer protection violation 2007 FL-AG $2,600,000
Bank of America, N.A. Bank of America consumer protection violation 2017 CA-MULTI $1,940,000
Liberty Mutual Group, Inc. Liberty Mutual Insurance consumer protection violation 2016 CA-MULTI $925,000
Fidelity National Financial, Inc. Fidelity National Financial consumer protection violation 2013 CA-MULTI $873,588
American Express Publishing Corp. American Express consumer protection violation 2011 CA-MULTI $600,000
Old Republic Title Co. Old Republic International consumer protection violation 2002 CA-MULTI $5,096,963
Wells Fargo Wells Fargo consumer protection violation 2016 CA-LACA $50,000,000
Wells Fargo Home Mortgage, Inc. Wells Fargo consumer protection violation 2003 CA-SCCDA $25,000
Jackson Hewitt Inc. Jackson Hewitt consumer protection violation 2004 NY-NYCDCWP $125,000
H&R Block H&R Block consumer protection violation 2002 NY-NYCDCWP $4,000,000
LendingClub Corporation LendingClub Corp. consumer protection violation 2020 MA-AG $1,250,000
Santander Consumer USA Inc. Banco Santander consumer protection violation 2020 MULTI-AG $550,000,000
Quicken Loans Inc. Quicken Loans consumer protection violation 2018 AK-DBS $11,000
American Express Prepaid Card Management Corp. American Express consumer protection violation 2010 AR-SEC $20,000
Prospect Mortgage, LLC Homebridge Financial Services consumer protection violation 2011 AR-SEC $5,000
CitiMortgage, Inc. Citigroup consumer protection violation 2014 AR-SEC $20,000
SunTrust Mortgage, Inc. Truist Financial consumer protection violation 2017 AR-SEC $13,000
Moneygram Payment Systems, Inc. MoneyGram International consumer protection violation 2007 AZ-DFS $125,000
Nationstar Mortgage LLC Mr. Cooper Group consumer protection violation 2008 AZ-DFS $12,500
Western Union Financial Services, Inc. Western Union consumer protection violation 2008 AZ-DFS $2,000,000
GMAC Mortgage, LLC dba Ditech Ally Financial consumer protection violation 2011 AZ-DFS $7,500
GMAC Mortgage, LLC Ally Financial consumer protection violation 2011 AZ-DFS $7,500
Midland Credit Management, Inc. Encore Capital Group consumer protection violation 2012 AZ-DFS $750,000
MoneyGram Payment Systems, Inc. MoneyGram International consumer protection violation 2014 AZ-DFS $10,000
Wells Fargo Financial California, Inc. Wells Fargo consumer protection violation 2005 CA-DBO $1,621,010
Wells Fargo Fund Distributor, LLC Wells Fargo consumer protection violation 2014 CA-DBO $8,000
Prospect Mortgage, LLC Homebridge Financial Services consumer protection violation 2014 CA-DBO $3,141,000
Ocwen Loan Servicing, LLC Ocwen Financial consumer protection violation 2015 CA-DBO $2,500,000
PrimeLending, A PlainsCapital Company Hilltop Holdings consumer protection violation 2016 CA-DBO $1,619,523
Download results as CSV or XML (maximum 10,000; for access to larger downloads contact Phil Mattera)