Violation Tracker Agency Summary Page

Agency Name: 
Consumer Financial Protection Bureau
Penalty Total since 2000: 
$9,367,845,590
Number of Records: 
153
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Ocwen Financial$2,125,000,0001
Citigroup$1,156,490,0006
Bank of America$747,000,0001
Wells Fargo$638,810,0004
Truist Financial$550,000,0001
Equifax$531,300,0002
Corinthian Colleges, Inc.$531,224,2671
JPMorgan Chase$520,500,0004
American Express$264,200,0003
Discover Financial Services$232,500,0002


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Yearsort icon Penalty Amount
Cash Tyme   payday lending violation 2019 $100,000
Enova International, Inc. Enova International financial services payday lending violation 2019 $3,200,000
Sterling Jewelers Inc. Signet Jewelers retailing consumer protection violation 2019 $10,000,000
USAA Federal Savings Bank USAA financial services consumer protection violation 2019 $15,500,000
Freedom Mortgage Corporation Freedom Mortgage financial services mortgage abuses 2019 $1,750,000
BSI Financial Services   mortgage abuses 2019 $236,500
Conduent Education Services, LLC Conduent miscellaneous services consumer protection violation 2019 $3,900,000
Asset Recovery Associates, Inc.   consumer protection violation 2019 $236,800
Delray Capital, LLC   consumer protection violation 2019 $10,000
Equifax Equifax miscellaneous services consumer protection violation 2019 $525,000,000
Freedom Debt Relief, LLC   consumer protection violation 2019 $25,000,000
Maxitransfers Corporation   consumer protection violation 2019 $500,000
Student CU Connect CUSO, LLC   consumer protection violation 2019 $168,000,000
Voyager Financial Group, LLC et al.   consumer protection violation 2019 $275,000
Wells Fargo Bank N.A. Wells Fargo financial services consumer protection violation 2018 $500,000,000
Hydra Group   payday lending violation 2018 $14,000,001
TCF National Bank TCF Financial Corp. financial services consumer protection violation 2018 $28,000,000
Triton Management Group, Inc.   payday lending violation 2018 $500,000
National Credit Adjusters, LLC   consumer protection violation 2018 $500,000
Citibank, N.A. Citigroup financial services consumer protection violation 2018 $335,000,000
Security Group Inc.   payday lending violation 2018 $5,000,000
Santander Consumer USA Inc. Banco Santander financial services consumer protection violation 2018 $11,790,000
Cash Express, LLC   payday lending violation 2018 $232,000
Bluestem Brands, Inc.   consumer protection violation 2018 $200,000
Village Capital & Investment LLC   consumer protection violation 2018 $528,869
TransUnion TransUnion miscellaneous services consumer protection violation 2017 $16,900,000
Equifax Equifax miscellaneous services consumer protection violation 2017 $6,300,000
Works and Lentz, Inc.   consumer protection violation 2017 $655,935
CitiFinancial Servicing and CitiMortgage, Inc. Citigroup financial services consumer protection violation 2017 $28,800,000
Prospect Mortgage, LLC   consumer protection violation 2017 $3,500,000
Mastercard International Inc. MasterCard financial services consumer protection violation 2017 $13,000,000
UniRush LLC   consumer protection violation 2017 $13,000,000
Experian Experian miscellaneous services consumer protection violation 2017 $3,000,000
Nationstar Mortgage LLC Mr. Cooper Group financial services consumer protection violation 2017 $1,750,000
Woodbridge Coins and Jewelry Exchange, Inc.   consumer protection violation 2017 $79,000
Security National Automotive Acceptance Company   consumer protection violation 2017 $1,250,000
Park View Law   consumer protection violation 2017 $500,000
Prime Credit, LLC, IMC Capital LLC and Commercial Credit Consultants   consumer protection violation 2017 $1,500,000
Fay Servicing   consumer protection violation 2017 $1,150,000
Zero Parallel, LLC   consumer protection violation 2017 $350,000
Prime Marketing Holdings, LLC   consumer protection violation 2017 $150,000
American Express American Express financial services consumer protection violation 2017 $96,000,000
JPMorgan Chase Bank, N.A. JPMorgan Chase financial services consumer protection violation 2017 $4,600,000
Meridian Title Corporation   consumer protection violation 2017 $1,250,000
Top Notch Funding   consumer protection violation 2017 $70,000
National Collegiate Student Loan Trusts   consumer protection violation 2017 $19,100,000
Transworld Systems, Inc. Platinum Equity private equity (including portfolio companies) consumer protection violation 2017 $2,500,000
Citibank N.A. Citigroup financial services consumer protection violation 2017 $6,000,000
Conduent Business Services Conduent miscellaneous services consumer protection violation 2017 $1,100,000
Pressler & Pressler, LLP and New Century Financial Services, Inc.   consumer protection violation 2016 $2,500,000
Student Aid Institute, Inc.   consumer protection violation 2016 $50,000
Morgan Drexen, Inc. Morgan Drexen miscellaneous services consumer protection violation 2016 $172,882,488
Dwolla, Inc.   consumer protection violation 2016 $100,000
Citibank Citigroup financial services consumer protection violation 2016 $7,890,000
Citibank Citigroup financial services consumer protection violation 2016 $45,000,000
Solomon & Solomon P.C.   consumer protection violation 2016 $65,000
Faloni & Associates LLC   consumer protection violation 2016 $15,000
Toyota Motor Credit Corp. Toyota motor vehicles consumer protection violation 2016 $21,900,000
Y King S Corp. dba Herbies Auto Sales   consumer protection violation 2016 $700,000
Santander Bank, N.A. Banco Santander financial services consumer protection violation 2016 $10,000,000
BancorpSouth Bank BancorpSouth financial services mortgage abuses 2016 $10,600,000
Wells Fargo Bank Wells Fargo financial services student loan abuses 2016 $4,010,000
First National Bank of Omaha First National of Nebraska financial services consumer protection violation 2016 $32,250,000
Wells Fargo Bank Wells Fargo financial services banking violation 2016 $100,000,000
Bridgepoint Education, Inc. Zovio Inc. miscellaneous services consumer protection violation 2016 $31,500,000
Flurish, Inc. dba LendUp   consumer protection violation 2016 $3,630,000
TMX Finance LLC TMX Finance financial services consumer protection violation 2016 $9,000,000
Navy Federal Credit Union Navy Federal Credit Union financial services consumer protection violation 2016 $28,500,000
American Advisors Group   consumer protection violation 2016 $400,000
Reverse Mortgage Solutions   consumer protection violation 2016 $325,000
Aegean Financial   consumer protection violation 2016 $65,000
Military Credit Services, LLC   consumer protection violation 2016 $200,000
CarHop aka Interstate Auto Group   consumer protection violation 2015 $6,465,000
EZCORP Inc. EZCORP Inc. financial services consumer protection violation 2015 $10,500,000
EOS CCA   consumer protection violation 2015 $2,593,000
Clarity Services, Inc.   consumer protection violation 2015 $8,000,000
General Information Services and its affiliate, e-Background-checks.com, Inc.   employment screening violation 2015 $13,000,000
Corinthian Colleges, Inc. Corinthian Colleges, Inc. miscellaneous services consumer protection violation 2015 $531,224,267
Security National Automotive Acceptance Company   consumer protection violation 2015 $3,280,000
Westlake Services, LLC and Wilshire Consumer Credit, LLC Hankey Group diversified consumer protection violation 2015 $48,350,000
Fifth Third Bank Fifth Third Bancorp financial services consumer protection violation 2015 $21,500,000
Hudson City Savings Bank M&T Bank financial services banking violation 2015 $32,750,000
Encore Capital Group Encore Capital Group financial services consumer protection violation 2015 $52,000,000
Portfolio Recovery Associates   consumer protection violation 2015 $27,000,000
Springstone Financial, LLC LendingClub Corp. financial services consumer protection violation 2015 $700,000
Citizens Bank, N.A. Citizens Financial Group financial services consumer protection violation 2015 $18,500,000
Residential Credit Solutions, Inc.   consumer protection violation 2015 $1,600,000
Paymap Inc. Western Union financial services consumer protection violation 2015 $38,400,000
LoanCare, LLC   consumer protection violation 2015 $100,000
Discover Bank Discover Financial Services financial services consumer protection violation 2015 $18,500,000
Citibank N.A. Citigroup financial services consumer protection violation 2015 $733,800,000
American Honda Finance Corporation Honda motor vehicles consumer protection violation 2015 $24,000,000
JPMorgan Chase JPMorgan Chase financial services consumer protection violation 2015 $186,000,000
Affinion Group Holdings, Inc. Apollo Global Management private equity (including portfolio companies) consumer protection violation 2015 $8,700,000
Intersections Inc.   consumer protection violation 2015 $1,255,000
Guarantee Mortgage Corporation   consumer protection violation 2015 $228,000
RPM Mortgage, Inc.   consumer protection violation 2015 $19,000,000
Hoffman Law Group   consumer protection violation 2015 $27,730,579
Provident Funding Associates Provident Funding Associates financial services consumer protection violation 2015 $9,000,000
PayPal Inc. PayPal Holdings financial services consumer protection violation 2015 $25,000,000
Sprint SoftBank telecommunications consumer protection violation 2015 $50,000,000
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