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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000$10,083,158,163
Number of Records: 210
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Ocwen Financial$2,125,000,0001
Citigroup$1,156,490,0006
Bank of America$757,000,0002
Wells Fargo$638,810,0004
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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Company sort iconCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount
Zero Parallel, LLC consumer protection violation2017$350,000
Y King S Corp. dba Herbies Auto Sales consumer protection violation2016$700,000
Works and Lentz, Inc. consumer protection violation2017$655,935
Woodbridge Coins and Jewelry Exchange, Inc. consumer protection violation2017$79,000
Westlake Services, LLC and Wilshire Consumer Credit, LLCHankey Groupdiversifiedconsumer protection violation2015$48,350,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018$500,000,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2016$4,010,000
Wells Fargo BankWells Fargofinancial servicesbanking violation2016$100,000,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2015$34,800,000
Washington Federal Bank, N.A.Washington Federal Inc.financial servicesconsumer protection violation2020$200,000
Washington FederalWashington Federal Inc.financial servicesconsumer protection violation2013$34,000
Voyager Financial Group, LLC et al. consumer protection violation2019$275,000
Village Capital & Investment LLC consumer protection violation2018$528,869
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2015$70,000,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2019$15,500,000
USA Service Finance, LLC consumer protection violation2019$79,625
USA Discounters, Ltd. consumer protection violation2014$400,000
UniRush LLC consumer protection violation2017$13,000,000
Union Workers Credit Services consumer protection violation2015$70,000
U.S. Equity Advantage, Inc. consumer protection violation2020$9,300,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014$53,000,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2013$3,200,000
Trustmark National BankTrustmarkfinancial servicesdiscriminatory practices (non-employment)2021(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $5,000,000
Triton Management Group, Inc. consumer protection violation2018$500,000
Transworld Systems, Inc.Platinum Equityprivate equity (including portfolio companies)consumer protection violation2017$2,500,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2017$16,900,000
Trans-Fast Remittance LLC consumer protection violation2020$1,600,000
Toyota Motor Credit Corp.Toyotamotor vehiclesconsumer protection violation2016$21,900,000
Top Notch Funding consumer protection violation2017$70,000
TMX Finance LLCTMX Financefinancial servicesconsumer protection violation2016$9,000,000
Timemark, Inc. consumer protection violation2020$5,000
Think Finance, LLC consumer protection violation2020$7,000,000
TD Bank, N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2020$122,000,000
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018$28,000,000
SunTrust Mortgage, Inc.Truist Financialfinancial servicesconsumer protection violation2014$550,000,000
Student CU Connect CUSO, LLC consumer protection violation2019$168,000,000
Student Aid Institute, Inc. consumer protection violation2016$50,000
Stonebridge Title Services Inc. kickbacks and bribery2014$30,000
Sterling Jewelers Inc.Signet Jewelersretailingconsumer protection violation2019$10,000,000
Sterling Infosystems, Inc. employment screening violation2019$8,500,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
Springstone Financial, LLCLendingClub Corp.financial servicesconsumer protection violation2015$700,000
Specialized Loan Servicing, LLC consumer protection violation2020$1,525,000
Sovereign Lending Group, Inc. consumer protection violation2020$460,000
Solomon & Solomon P.C. consumer protection violation2016$65,000
SMART Payment Plan, LLC consumer protection violation2020$1,500,000
Sigue Corporation consumer protection violation2020$400,000
SettleIt, Inc. consumer protection violation2021$1,396,000
Service 1st Mortgage, Inc. consumer protection violation2020$230,000
Security National Automotive Acceptance Company consumer protection violation2015$3,280,000
Security National Automotive Acceptance Company consumer protection violation2017$1,250,000
Security Group Inc. consumer protection violation2018$5,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2018$11,790,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2020$4,750,000
Santander Bank, N.A.Banco Santanderfinancial servicesconsumer protection violation2016$10,000,000
RPM Mortgage, Inc. consumer protection violation2015$19,000,000
RMK Financial Corporation consumer protection violation2015$250,000
Reverse Mortgage Solutions consumer protection violation2016$325,000
Residential Credit Solutions, Inc. consumer protection violation2015$1,600,000
Republic Mortgage Insurance CorporationOld Republic Internationalfinancial servicesconsumer protection violation2013$100,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2015$7,500,000
RealtySouth consumer protection violation2014$500,000
RAM Payment and Account Management Systems consumer protection violation2022$11,700,000
RAB Performance Recoveries, LLC consumer protection violation2020$204,000
Provident Funding AssociatesProvident Funding Associatesfinancial servicesconsumer protection violation2015$9,000,000
Prospect Mortgage, LLCHomebridge Financial Servicesfinancial servicesconsumer protection violation2017$3,500,000
Prime Marketing Holdings, LLC consumer protection violation2017$150,000
Prime Credit, LLC, IMC Capital LLC and Commercial Credit Consultants consumer protection violation2017$1,500,000
Prime Choice Funding, Inc. consumer protection violation2020$645,000
Pressler & Pressler, LLP and New Century Financial Services, Inc. consumer protection violation2016$2,500,000
Premier Consulting Group LLC consumer protection violation2014$69,075
Portfolio Recovery Associates consumer protection violation2015$27,000,000
PHLoans.com, Inc. consumer protection violation2020$260,000
PEAKS Trust consumer protection violation2020$330,000,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015$25,000,000
Paymap Inc. consumer protection violation2015$38,400,000
Payday Loan Debt Solution, Inc. consumer protection violation2012$100,000
Park View Law consumer protection violation2017$500,000
Omni Financial of Nevada, Inc. consumer protection violation2020$2,175,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
Nissan Motor Acceptance CorporationNissanmotor vehiclesconsumer protection violation2020$5,000,000
NewDay Financial LLC consumer protection violation2015$2,000,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016$28,500,000
Nationwide Equities Corporation consumer protection violation2021$140,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
Nationstar Mortgage LLCMr. Cooper Groupfinancial servicesconsumer protection violation2017$1,750,000
National Credit Adjusters, LLC consumer protection violation2018$500,000
National Corrective Group consumer protection violation2015$50,000
National Collegiate Student Loan Trusts consumer protection violation2017$19,100,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
National Asset Advisors, LLC and National Asset Mortgage, LLC consumer protection violation2020$10,000
Mortgage Master, Inc. consumer protection violation2013$425,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
Military Credit Services, LLC consumer protection violation2016$200,000
Meridian Title Corporation consumer protection violation2017$1,250,000
Meracord LLC consumer protection violation2013$1,376,000
Maxitransfers Corporation consumer protection violation2019$500,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
Main Street Personal Finance, Inc. consumer protection violation2020$3,000,000
M&T BankM&T Bankfinancial servicesconsumer protection violation2014$3,100,000
Low VA Rates LLC consumer protection violation2020$1,800,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.