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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,313,234,693
Number of Records: 244
Note: The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYear sort iconPenalty Amount
Consumer First Legal Group, LLC consumer protection violation2024$12,000,000
TitleMax and TMX FinanceTMX Financefinancial servicesconsumer protection violation2023$15,000,000
Forster & Garbus, LLP consumer protection violation2023$100,000
Portfolio Recovery Associates consumer protection violation2023$24,180,000
RMK Financial Corporation dba Majestic Home Loans consumer protection violation2023$1,000,000
Citizens BankCitizens Financial Groupfinancial servicesconsumer protection violation2023$9,000,000
Phoenix Financial Services consumer protection violation2023$1,675,000
OneMain FinancialOneMain Holdingsfinancial servicesconsumer protection violation2023$20,000,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$90,000,000
ACI Worldwide consumer protection violation2023$25,000,000
Freedom Mortgage CorporationFreedom Mortgagefinancial serviceskickbacks and bribery2023$1,750,000
Realty Connect USA Long Island kickbacks and bribery2023$200,000
Tempoe, LLC consumer protection violation2023$35,600,000
Lexington Law and CreditRepair.com consumer protection violation2023$2,700,000,000
Chime Inc. consumer protection violation2023$3,000,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2023$23,000,000
Prehired LLC consumer protection violation2023$30,000,000
Toyota Motor Credit CorporationToyotamotor vehiclesconsumer protection violation2023$60,000,000
Enova International Inc.Enova Internationalfinancial servicesconsumer protection violation2023$15,000,000
Citibank N.A.Citigroupfinancial servicesdiscriminatory practices (non-employment)2023$25,900,000
Atlantic Union Bank consumer protection violation2023$6,200,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$12,000,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2023$20,700,000
JPL Recovery Solutions et al. consumer protection violation2022$4,000,000
RAM Payment and Account Management Systems consumer protection violation2022$11,700,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2022$10,000,000
Edfinancial Services consumer protection violation2022$1,000,000
Hello Digit, LLC consumer protection violation2022$2,700,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2022$37,500,000
Trident Mortgage CompanyBerkshire Hathawaydiversifieddiscriminatory practices (non-employment)2022$22,400,000
Hyundai Capital AmericaHyundai Motormotor vehiclesconsumer protection violation2022$19,200,000
Bank of AmericaBank of Americafinancial servicesbanking violation2022$100,000,000
Carrington Mortgage Services consumer protection violation2022$5,250,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2022$191,000,000
My Loan Doctor, LLC d/b/a Loan Doctor consumer protection violation2022$19,391,530
RD Legal Funding consumer protection violation2022$600,000
Servicio UniTeller consumer protection violation2022$730,000
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2022$3,700,000,000
LendUp Loans, LLC consumer protection violation2021$1,250,000
Driver Loan, LLC consumer protection violation2021$1,100,000
3rd Generation, Inc. dba California Auto Finance consumer protection violation2021$615,813
DMB Financial, LLC consumer protection violation2021$5,400,001
Nationwide Equities Corporation consumer protection violation2021$140,000
SettleIt, Inc. consumer protection violation2021$1,396,000
Fair Collections & Outsourcing consumer protection violation2021$850,000
GreenSky, LLCGoldman Sachsfinancial servicesconsumer protection violation2021$11,500,000
Burlington Financial Group consumer protection violation2021$135,001
Trustmark National BankTrustmarkfinancial servicesdiscriminatory practices (non-employment)2021(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $5,000,000
JPay consumer protection violation2021$6,000,000
American Advisors Group consumer protection violation2021$1,273,400
LendUp Loans consumer protection violation2021$100,000
Access Funding consumer protection violation2021$50,000
Think Finance, LLC consumer protection violation2020$7,000,000
Main Street Personal Finance, Inc. consumer protection violation2020$3,000,000
Chou Team Realty, LLC dba Monster Loans consumer protection violation2020$18,450,001
Specialized Loan Servicing, LLC consumer protection violation2020$1,525,000
Cottonwood Financial, Ltd. dba Cash Store consumer protection violation2020$1,386,675
PEAKS Trust consumer protection violation2020$330,000,000
ClearPath Lending, Inc. consumer protection violation2020$625,000
Accelerate Mortgage, LLC consumer protection violation2020$225,000
Hypotec, Inc. consumer protection violation2020$50,000
Service 1st Mortgage, Inc. consumer protection violation2020$230,000
Trans-Fast Remittance LLC consumer protection violation2020$1,600,000
Sigue Corporation consumer protection violation2020$400,000
PHLoans.com, Inc. consumer protection violation2020$260,000
Go Direct Lenders, Inc. consumer protection violation2020$150,000
TD Bank, N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2020$122,000,000
Sovereign Lending Group, Inc. consumer protection violation2020$460,000
Prime Choice Funding, Inc. consumer protection violation2020$645,000
Certified Forensic Loan Auditors, LLC consumer protection violation2020$3,040,000
Timemark, Inc. consumer protection violation2020$5,000
Harbour Portfolio Advisors, LLC consumer protection violation2020$25,000
National Asset Advisors, LLC and National Asset Mortgage, LLC consumer protection violation2020$10,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
U.S. Equity Advantage, Inc. consumer protection violation2020$9,300,000
Afni, Inc. consumer protection violation2020$500,000
SMART Payment Plan, LLC consumer protection violation2020$1,500,000
Washington Federal Bank, N.A.Washington Federal Inc.financial servicesconsumer protection violation2020$200,000
Low VA Rates LLC consumer protection violation2020$1,800,000
Encore Capital Group, Inc.Encore Capital Groupfinancial servicesconsumer protection violation2020$15,079,308
Nissan Motor Acceptance CorporationNissanmotor vehiclesconsumer protection violation2020$5,000,000
Lobel Financial Corporation consumer protection violation2020$1,445,224
Omni Financial of Nevada, Inc. consumer protection violation2020$2,175,000
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020$35,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2020$4,750,000
Envios de Valores La Nacional consumer protection violation2020$750,000
Kyanite Services, Inc. consumer protection violation2020$5,432,525
Alder Holdings, LLC consumer protection violation2020$500,000
RAB Performance Recoveries, LLC consumer protection violation2020$204,000
Cash Tyme consumer protection violation2019$100,000
Enova International, Inc.Enova Internationalfinancial servicesconsumer protection violation2019$3,200,000
Sterling Jewelers Inc.Signet Jewelersretailingconsumer protection violation2019$10,000,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2019$15,500,000
Freedom Mortgage CorporationFreedom Mortgagefinancial servicesmortgage abuses2019$1,750,000
BSI Financial Services mortgage abuses2019$236,500
Conduent Education Services, LLCConduentmiscellaneous servicesconsumer protection violation2019$3,900,000
Asset Recovery Associates, Inc. consumer protection violation2019$236,800
Delray Capital, LLC consumer protection violation2019$10,000
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019$525,000,000
Freedom Debt Relief, LLC consumer protection violation2019$25,000,000
Maxitransfers Corporation consumer protection violation2019$500,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.