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Violation Tracker Agency Summary Page

Agency Name: Consumer Financial Protection Bureau
Penalty Total since 2000: $17,922,422,382
Number of Records: 264
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Wells Fargo$4,338,810,0005
Ocwen Financial$2,125,000,0001
Citigroup$1,182,390,0007
Bank of America$959,000,0005
Truist Financial$550,000,0001
Equifax$531,300,0002
JPMorgan Chase$529,200,0005
Discover Financial Services$267,500,0003
American Express$264,200,0003
Synchrony Financial$259,100,0002

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearPenalty Amount sort icon
Wells Fargo BankWells Fargofinancial servicesconsumer protection violation2022$3,700,000,000
Lexington Law and CreditRepair.com consumer protection violation2023$2,700,000,000
Ocwen Financial Corporation and Ocwen Loan ServicingOcwen Financialfinancial servicesconsumer protection violation2013$2,125,000,000
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2014$747,000,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015$733,800,000
SunTrust Mortgage, Inc.Truist Financialfinancial servicesconsumer protection violation2014$550,000,000
Corinthian Colleges, Inc. consumer protection violation2015$531,224,267
EquifaxEquifaxmiscellaneous servicesconsumer protection violation2019$525,000,000
Wells Fargo Bank N.A.Wells Fargofinancial servicesconsumer protection violation2018$500,000,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018$335,000,000
PEAKS Trust consumer protection violation2020$330,000,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2013$329,000,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014$225,000,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012$214,000,000
Regions BankRegions Financialfinancial servicesconsumer protection violation2022$191,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015$186,000,000
Block Inc.Block Inc.financial servicesconsumer protection violation2024$175,000,000
Morgan Drexen, Inc. consumer protection violation2016$172,882,488
Student CU Connect CUSO, LLC consumer protection violation2019$168,000,000
Capital One Bank (U.S.A.), N.A.Capital One Financialfinancial servicesconsumer protection violation2012$165,000,000
TD Bank, N.A.Toronto-Dominion Bankfinancial servicesconsumer protection violation2020$122,000,000
NavientNavientfinancial servicesconsumer protection violation2024$120,000,000
Wells Fargo BankWells Fargofinancial servicesbanking violation2016$100,000,000
Bank of AmericaBank of Americafinancial servicesbanking violation2022$100,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2012$99,100,000
Ally Financial Inc. and Ally BankAlly Financialfinancial servicesconsumer protection violation2013$98,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2017$96,000,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2024$95,000,000
Colfax Capital Corporation and Culver Capital, LLC, also collectively known as Rome Finance consumer protection violation2014$92,000,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$90,000,000
Nationstar Mortgage, LLC dba Mr. CooperMr. Cooper Groupfinancial servicesconsumer protection violation2020$74,500,000
VerizonVerizon Communicationstelecommunicationsconsumer protection violation2015$70,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2013$69,100,000
Goldman SachsGoldman Sachsfinancial servicesconsumer protection violation2024$64,800,000
Toyota Motor Credit CorporationToyotamotor vehiclesconsumer protection violation2023$60,000,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2014$53,000,000
Encore Capital GroupEncore Capital Groupfinancial servicesconsumer protection violation2015$52,000,000
SprintT-Mobile UStelecommunicationsconsumer protection violation2015$50,000,000
Westlake Services, LLC and Wilshire Consumer Credit, LLCHankey Groupdiversifiedconsumer protection violation2015$48,350,000
CitibankCitigroupfinancial servicesconsumer protection violation2016$45,000,000
USASF Servicing LLC consumer protection violation2024$42,627,689
Paymap Inc. consumer protection violation2015$38,400,000
Flagstar BankNew York Community Bancorpfinancial servicesconsumer protection violation2014$37,500,000
U.S. BankU.S. Bancorpfinancial servicesbanking violation2022$37,500,000
Tempoe, LLC consumer protection violation2023$35,600,000
National City Bank and its successor PNC BankPNC Financial Servicesfinancial servicesbanking violation2013$35,000,000
Discover Bank et al.Discover Financial Servicesfinancial servicesconsumer protection violation2020$35,000,000
Wells FargoWells Fargofinancial servicesconsumer protection violation2015$34,800,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013$34,100,000
Hudson City Savings BankM&T Bankfinancial servicesbanking violation2015$32,750,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016$32,250,000
Bridgepoint Education, Inc.Zovio Inc.miscellaneous servicesconsumer protection violation2016$31,500,000
Prehired LLC consumer protection violation2023$30,000,000
CitiFinancial Servicing and CitiMortgage, Inc.Citigroupfinancial servicesconsumer protection violation2017$28,800,000
Navy Federal Credit UnionNavy Federal Credit Unionfinancial servicesconsumer protection violation2016$28,500,000
TCF National BankHuntington Bancsharesfinancial servicesconsumer protection violation2018$28,000,000
TD BankToronto-Dominion Bankfinancial servicesconsumer protection violation2024$27,760,000
Hoffman Law Group consumer protection violation2015$27,730,579
Portfolio Recovery Associates consumer protection violation2015$27,000,000
Citibank N.A.Citigroupfinancial servicesdiscriminatory practices (non-employment)2023$25,900,000
PayPal Inc.PayPal Holdingsfinancial servicesconsumer protection violation2015$25,000,000
Freedom Debt Relief, LLC consumer protection violation2019$25,000,000
ACI Worldwide consumer protection violation2023$25,000,000
Apple Inc.Apple Inc.electrical and electronic equipmentconsumer protection violation2024$25,000,000
Portfolio Recovery Associates consumer protection violation2023$24,180,000
American Honda Finance CorporationHondamotor vehiclesconsumer protection violation2015$24,000,000
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2023$23,000,000
Trident Mortgage CompanyBerkshire Hathawaydiversifieddiscriminatory practices (non-employment)2022$22,400,000
Toyota Motor Credit Corp.Toyotamotor vehiclesconsumer protection violation2016$21,900,000
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2015$21,500,000
U.S. BankU.S. Bancorpfinancial servicesconsumer protection violation2023$20,700,000
OneMain FinancialOneMain Holdingsfinancial servicesconsumer protection violation2023$20,000,000
Fifth Third BankFifth Third Bancorpfinancial servicesconsumer protection violation2024$20,000,000
My Loan Doctor, LLC d/b/a Loan Doctor consumer protection violation2022$19,391,530
Amerisave Mortgage Corporation and Novo Appraisal Management CompanyAmeriSave Mortgagefinancial servicesconsumer protection violation2014$19,300,000
Hyundai Capital AmericaHyundai Motormotor vehiclesconsumer protection violation2022$19,200,000
National Collegiate Student Loan Trusts consumer protection violation2017$19,100,000
RPM Mortgage, Inc. consumer protection violation2015$19,000,000
Cash America International Inc.FirstCashfinancial servicespayday lending violation2013$19,000,000
Citizens Bank, N.A.Citizens Financial Groupfinancial servicesconsumer protection violation2015$18,500,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2015$18,500,000
Chou Team Realty, LLC dba Monster Loans consumer protection violation2020$18,450,001
TransUnionTransUnionmiscellaneous servicesconsumer protection violation2017$16,900,000
Sutherland Global consumer protection violation2024$16,500,000
USAA Federal Savings BankUSAAfinancial servicesconsumer protection violation2019$15,500,000
Encore Capital Group, Inc.Encore Capital Groupfinancial servicesconsumer protection violation2020$15,079,308
ACE Cash ExpressACE Cash Expressfinancial servicesconsumer protection violation2014$15,000,000
TitleMax and TMX FinanceTMX Financefinancial servicesconsumer protection violation2023$15,000,000
Enova International Inc.Enova Internationalfinancial servicesconsumer protection violation2023$15,000,000
Hydra Group consumer protection violation2018$14,000,001
General Information Services and its affiliate, e-Background-checks.com, Inc. employment screening violation2015$13,000,000
Castle & Cooke Mortgage, LLC consumer protection violation2013$13,000,000
Mastercard International Inc.MasterCardfinancial servicesconsumer protection violation2017$13,000,000
UniRush LLC consumer protection violation2017$13,000,000
Bank of AmericaBank of Americafinancial servicesconsumer protection violation2023$12,000,000
Consumer First Legal Group, LLC consumer protection violation2024$12,000,000
Santander Consumer USA Inc.Banco Santanderfinancial servicesconsumer protection violation2018$11,790,000
RAM Payment and Account Management Systems consumer protection violation2022$11,700,000
GreenSky, LLCGoldman Sachsfinancial servicesconsumer protection violation2021$11,500,000
BancorpSouth BankCadence Bankfinancial servicesmortgage abuses2016$10,600,000
EZCORP Inc.EZCORP Inc.financial servicesconsumer protection violation2015$10,500,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.